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services's Issues

Problems during plugin installation

update itemtype of table glpi_plugin_services_services_items for - Error during the database query: UPDATE glpi_plugin_services_services_items SET itemtype = '' WHERE itemtype = '0' - Error is Table 'glpidb.glpi_plugin_services_services_items' doesn't exist

no Save button

Dear
We cannot find the save button in the plugin. we are using GLPI 9.1.2.

Thanks
itil services

Tickets showing up linked to ITIL Services

Right now we have four ITIL Services entered into the plugin. All four of those services for some reason have the same three tickets liked to each ITIL Service. I cannot see anywhere on a plugin how to link the plugin to an ITIL service, nor do I see anywhere on the Service where I can link it to the ticket, even though there is a ticket tab.

What is the login on how these tickets are showing up linked to the ITIL Service?

TableExists() is a deprecated function.

Hello,

In services/hook.php, the TableExists function is deprecated since a very long time.
For actual compatibility, mysqli_query should be use instead.
For instance :

if ($TableExists = mysqli_query('select 1 from glpi_plugin_services_services LIMIT 1'))

Installation Error SQL

Hello ,

we has glpi 9.1.2.
Installed the latest plugin and get the error :

update itemtype of table glpi_plugin_services_services_items for - Error during the database query: UPDATE glpi_plugin_services_services_items SET itemtype = '' WHERE itemtype = '0' - Error is Table 'GLPI.glpi_plugin_services_services_items' doesn't exist

rg
marcel

Locations under Location Dropdown cannot be viewed when plugin is enabled

When the Services plugin is enabled, any locations that existed before the plugin was installed just sit at Loading on the main Location tab. If the Services plugin is disabled, the locations display just fine. If a new location is added after the Services plugin is installed, that location will display normally whether or not the Services plugin is Enabled or Disabled.

Services plugin version 1.06, GLPI version 9.1.2 and 9.1.3.

can't install the version 1.0.6 on GLPi 9.2.3

I got a " This plugin requires GLPI >= 9.1" error when I installed the plugin 1.0.6 version on GLPi 9.2.3. The same plugin works fine on GLPi 9.1.4. I guess there must be a bug somewhere.

Thanks!
untitled

Doc

Hi Bacuss...
Congrats for this plugin. Please can you tell more about this plugin and how it works . Do you have any documentation for settings and use?
Thanks

Add more than one item associated with a service

Hello,
I am defining a new service and I have added an entity associated with the service.
I also want to add a network device, but when I add it, it does not report an error, but it does not link it as an associated element either.
Can the plugin add more than one associated element? How can I make these associations?
Thank you.

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