RFC: Catch more WTFs during onboarding about readme HOT 2 CLOSED

I just finished watching that talk; I really enjoyed it! I totally agree with the suggestion to incorporate it into the onboarding material.

Being a new hire, I can see how codifying this practice would be extremely encouraging. Even as a fairly outspoken person, I'd probably do a better job of collecting and sharing my thoughts if I saw it as explicitly "part of my job" while onboarding.

Does it make sense for us to document/automate a process specifically for capturing and sharing feedback from new employees? We could use a Slack bot or Lattice? Finding a place where newer employees can keep track of their "WTFs" as they occur and render that feedback via a semi-private channel seems ideal:

A PR to potential that calls out our desire to hear about the WTFs new hires feel and a nudge for them to write them down as they are having them. Then something (?) to nudge the hiring manager to discuss these items with the new hire and surface them more broadly.

from readme.

Seems like people are into this idea so I opened https://github.com/artsy/potential/pull/423 to get the ball rolling. If we feel like we need more structure - a Slack bot, Lattice template or whatever we can do that but I wanted to get something going and learn how it performs before putting more effort into this.

from readme.