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Bayonet_Ticket_Manager

Management Application for Bayonet-Tickets

The Bayonet Ticket Manager (BT-M), is a sister management application for Bayonet Tickets.

This application lets IT staff view and track tickets submitted by users of the Bayonet Tickets client and integrates similairly to Rocket.Chat as the client does.

Currently there are only two states which tickets can be marked as: "In Progress" and "Completed" but there are plans to enable a higher tier of workflow management with a "Backlog" or "Pending" option which is intended for elevation to higher levels of management for approval.

Currently the Ticket Manager does not integrate with tickets generated from Bayonet Tickets - Android.

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