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yogeshsd avatar yogeshsd commented on May 23, 2024

Hello Angel,

Is it possible for you to attach the screen recording when you reproduce the issue? Screencastify is a good plugin for chrome to record the screen. If recording is not possible, can you attach the snapshot of the screen with the error? Ensure that the browser network debugging and browser console is shown in the snapshot.

I want to check if there are any errors reported by any of the javascript on the browser console. So if you can enable this while capturing the data it would be helpful.

On chrome refer to this document to show the console log
https://developers.google.com/web/tools/chrome-devtools/console/

Similarly, for network performance debugging. I wanted to check if backend rest API is getting called and it resulted in HTTP success or error. Refer to this document for checking.
https://developers.google.com/web/tools/chrome-devtools/network-performance/

I would also need the TOMCAT_HOME_DIR/logs/catalina.out file as well.

Thanks
Yogesh

from query2report.

alopezalos avatar alopezalos commented on May 23, 2024

Hi Yogesh,

Attached screenshots. Looks like one of the services is not responding.

![01-saving_report_frame_ok](https://user-images.githubusercontent.com/44813604

/48084685-4886e200-e1f0-11e8-95f7-28787f30e4c3.PNG)
02-including_widget_on_report_ok
02-saving_report widget_ko_failed
03b-saving_report widget_ko_failed_console
03c-saving_report widget_ko_failed_console

Thanks!!

from query2report.

yogeshsd avatar yogeshsd commented on May 23, 2024

Hello Angel,

Can you create me a test report and admin user, i shall try to save the test report? If its possible, can send the details to [email protected].

Thanks
Yogesh

from query2report.

yogeshsd avatar yogeshsd commented on May 23, 2024

Hello,

The issue is now resolved. Kindly pick the latest distribution from https://sourceforge.net/projects/query2report/

Thanks
Yogesh

from query2report.

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