500 Error when loading Workloads main page about redmine_workload HOT 6 CLOSED

Hi @AndreiIf ,

Thank you very much for opening your first issue here! Contributions are always welcome.

Since you're reporting a bug, please add some steps to reproduce the issue. Add also some information about your environment. You will get that info by navigating into your Redmine root directory and typing:

bin/rails about

This would help us to investigate your issue.

Best Regards,
Liane

from redmine_workload.

Hello @liaham,
So , to reproduce the steps:
Installed the plugin accordingly , after that I added 1 entry for holidays.
As long as the user or group that I want to see the workload for has no active issues between the interval selected, it return no activity. After I add some Issues for the same user it return error 500 with the error mentioned above in production.log
Here are some information about the enviroment:

  Ruby version                   2.7.4-p191 (2021-07-07) [x86_64-linux]
  Rails version                  5.2.8
  Environment                    production
  Database adapter               PostgreSQL
List of installed plugins:
additionals
author
default_roles
periodictask
progressive_projects_list
redmine_agile
redmine_announcements
redmine_base_deface
redmine_base_select2
redmine_better_overview
redmine_checklists
redmine_contacts
redmine_contacts_helpdesk
redmine_dmsf
redmine_documents_short
redmine_drive
redmine_excel_connector
redmine_favorite_projects
redmine_issue_dynamic_edit
redmine_issue_evm
redmine_issue_templates
redmine_lightbox2
redmine_more_context
redmine_my_page_paginations
redmine_people
redmine_questions
redmine_reporter
redmine_resources
redmine_tint_issues
redmineup_tags
redmine_view_issue_description
redmine_wiki_issue_fields
redmine_workload
redmine_x_assets
redmine_x_gantt
redmine_xlsx_format_issue_exporter
sidebar_hide
status_button
that_meeting

Thank you!

from redmine_workload.

Hi @AndreiIf ,

Thank your very much for your quick response!

We will try to reproduce the error. Please be patient, since this may take a while.

Have a nice weekend!

Best Regards,
Liane

from redmine_workload.

Hello @AndreiIf,
I updated your comments for better readability. 😃
Best regards,
Markus

from redmine_workload.

Solution will not be realized by @liaham or @mboremski since we normally do not use postgre.
We need support from community here.

from redmine_workload.

Same as #16!

from redmine_workload.