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Echo64 avatar Echo64 commented on July 17, 2024 1

This happens to me every time I reboot, I have two devices setup (one connected to built-in MB audio and one USB wireless headset) and they show up as "Unknown Device" after a reboot. Normally not a big issue, but with the frequency of Windows Updates lately I find my computer rebooting quite a bit.

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kamenminkov avatar kamenminkov commented on July 17, 2024 1

Can confirm. My observation is that the issue is slightly different - it's devices that disappear and yet they still seem to take the previously assigned hotkey. The workaround I've found (I think it was mentioned here somewhere) is to go to Hotkeys and do Clear All despite that it might look empty; after that I can reassign the same hotkeys (seems to be easier from the Playback tab as you can just right click a device and choose Set Hot Key for it).

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andycollette avatar andycollette commented on July 17, 2024 1

Can confirm. My observation is that the issue is slightly different - it's devices that disappear and yet they still seem to take the previously assigned hotkey. The workaround I've found (I think it was mentioned here somewhere) is to go to Hotkeys and do Clear All despite that it might look empty; after that I can reassign the same hotkeys (seems to be easier from the Playback tab as you can just right click a device and choose Set Hot Key for it).

I just experienced the issue, but after selecting to show unknown devices in Hotkey list (there is a setting) now they hotkeys I had previously created are showing up... and remain even after unchecking the setting for unknown devices... 🤷‍♂️

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GraffJosh avatar GraffJosh commented on July 17, 2024

Experiencing the same behavior.

On my computer I also see some hotkey-attached devices just change to 'unknown device'. I'm thinking it has to do with some guid changing, but don't know how to fix it.

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cwmschmidty avatar cwmschmidty commented on July 17, 2024

Also having the same issue

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mdepedrof avatar mdepedrof commented on July 17, 2024

i have the same issue. when i install any update on any audio device (also with the graphic card) I loose all hotkeys with "unknown device".

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GraffJosh avatar GraffJosh commented on July 17, 2024

Somehow the system seems to have become a bit more reliable, just over time. It's been a few weeks now since I've had to relink the hotkeys.

I've also started using the quick switcher in the taskbar, I don't know for sure if that would have an impact.

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matheusfms avatar matheusfms commented on July 17, 2024

same issue

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topham101 avatar topham101 commented on July 17, 2024

I also have this issue. It manifests when the computer starts up, but not every time. It happens maybe once every few weeks.

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nem8 avatar nem8 commented on July 17, 2024

Ive had this issue for years as well. Switched to Win11 when it came out, and it exists there as well.

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ziilch avatar ziilch commented on July 17, 2024

OS: Windows 11 Pro version 23H2
Audio Switcher Version: 1.8.0.142

I'm also getting the same issue. Defeats the entire purpose of this app for me. It is auto starting up at start up, I have my hot keys set, and I'm using this so I can sync the hotkeys with my elgato stream deck. It works for a few days just fine, I leave my computer on I'm not even shutting it down much. Suddenly the hotkeys don't work. I have three hotkeys for three audio sources, but one of them in the apps UI disappears from the list. Whats weird is when I try to recreate it in the app, an "!" symbol pops up claiming there already is a hotkey with the same mapped buttons, but isn't listed. Super weird. This needs to be fixed or I'm switching apps to something else that can do the same thing.

One aspect that could possibly affect this is I have multiple monitors and a TV I connect my PC to. Sometimes I press Windows + P and select "this pc screen only" which disables the connection to my TV and it doesn't show up on the audio source lists. I'm not 100% sure if thats the cause but I suspect it might because a hot key is assigned to a "ghost" audio source and confuses the app.

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