[Bug]: no browser can be spawned about browsertrix-cloud HOT 3 OPEN

Apparently this isn't being picked up even though it's a show stopper on a default config. Still i'd like to add something:

When going to 'browser profiles' -> 'new browser profile', in the browser error console it says:

Failed to load resource: the server responded with a status of 404 (Not Found):

GET https://***/api/orgs/6a54e100-4ce6-41f1-b2f4-fec438903c94/profiles/browser/prf-de55dea939 404 (Not Found)

Unfortunately I'm not a skilled programmer myself.

from browsertrix-cloud.

It's hard to say what the issue is without additional info. The browser profile URLs are dynamic and will expire eventually, so the 404 is not necessarily the issue. The UI should give you an option to reload to open a new browser.

If you run microk8s kubectl get pods -n crawlers after starting the browser, what do you see? There should be some info about the browser pod and should say something like:

browser-prf-12fb9d1695                1/1     Running   0          5s

if it was able to start up

from browsertrix-cloud.

Thanks very much for your reply. If you could tell me what additional info you need i'd gladly give it.

For now:

***@server3-vm2:~$ microk8s kubectl get pods -n crawlers
NAME READY STATUS RESTARTS AGE
crawl-manual-20240726072330-99fa3479-7e2-0 0/1 Pending 0 14m
crawl-manual-20240726072330-99fa3479-7e2-1 0/1 Pending 0 14m
crawl-manual-20240726072330-99fa3479-7e2-2 0/1 Pending 0 14m

from browsertrix-cloud.