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maelvls avatar maelvls commented on July 20, 2024 1

I can comment on the first error message:

This certificate cannot be processed while it is in an error state. Fix any errors, and then click Retry.

This happens when requesting a certificate for which the enrollment was previously failing. For example, if your CA fails while enrolling a certificate, then you may see something like:

unable to retrieve: Unexpected status code on TPP Certificate Retrieval. Status: 500 Certificate \VED\Policy\TLS/SSL\aexample.com has encountered an error while processing, Status: Post CSR failed with error: Cannot connect to the certificate authority (CA)., Stage: 500.

After this enrollment failure, any request for that same certificate will invariably lead to the following error:

unable to retrieve: Unexpected status code on TPP Certificate Retrieval. Status: 500 Certificate \VED\Policy\TLS/SSL\aexample.com has encountered an error while processing, Status: This certificate cannot be processed while it is in an error state. Fix any errors, and then click Retry., Stage: 500.

I have been working on a fix in Venafi/vcert#269.

from vault-pki-backend-venafi.

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