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taiyangc avatar taiyangc commented on May 29, 2024 1

Yes there is a certain limitation w.r.t to your RAM, but we are also looking for ways to optimize that, so you can potentially upload larger files.

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taiyangc avatar taiyangc commented on May 29, 2024

Do you have any error logs or a screenshot of what you are using?

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

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taiyangc avatar taiyangc commented on May 29, 2024

Hello @geoffsnyder the attachment is not showing up here.

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

Hello @taiyangc - Initial respond was via e-mail... my apologies. Here you go:

IMG_20200721_164355__01

IMG_20200721_125602__01

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taiyangc avatar taiyangc commented on May 29, 2024

We are actively looking into this issue. If you have further error logs feel free to post here.

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

Thank you. I have updated to verion 1.3.3 -f11869f and am seeing the same thing happen each time a file or folder larger than 100MB, If there is a log or report I can generate with more specifics, please let me know (where and/or how) and I'll post it here.

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

Confirming issue still exists within version 1.3.4-46772a3. It will not accept any files or folders larger than 100MB.

Anything less than 100MB is not a problem.

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

Update: Client updated to 1.3.5-20c165c in the same environment as it still rejecting Files and/or Folder uploads greater than 100MB in size via WebUI.

However, when installed and ran on a different machine (same build and OS), it seems to have no problem.

There are various setting(s) differences between the two (old environment has some experimental settings enabled and the new environment is configured 'as-is'/'out of the box').

I'm simply trying to understand what may cause/impact the adding or files/folders larger than 100MB versus the environment which seems to be working but is not configured per the documentation provided.

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luksssy avatar luksssy commented on May 29, 2024

client 1.3.5 on windows is working fine for files under 5gb to upload... if you try something bigger it just crashes. I guess itis related with free ram capacity which is needed to cache files while uploading.

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geoffsnyder avatar geoffsnyder commented on May 29, 2024

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