ISF/Carb ratio/pump basal settings wipe if I change data source about happ HOT 23 OPEN

Update - APS was inactive for about 7 hours today while I was using mobile data instead of wifi, with no data in the settings i'd described above, but has come back to life at some point since I lost mobile signal & went back to Wi-Fi. Will test again tomorrow & see what happens.

from happ.

Update - APS was inactive for about 7 hours today while I was using mobile data instead of wifi, with no data in the settings i'd described above, but has come back to life at some point since I lost mobile signal & went back to Wi-Fi. Will test again tomorrow & see what happens.

from happ.

Hey, when it stops working, what appears to be when on mobile data, if you manually run APS does it run ok?
The loss of settings, is there some pattern to this? Does it always happen when switching to wifi for example?

Sounds like two issues, 1: losing of settings and 2: loss of alarm (alarm is how Android knows to fire the APS code every 5mins, etc)

1: What settings are lost? I have seen this once before when a profile, for example ISF is corrupted
2: Do you have any power saving apps installed? If so whitelist HAPP.

Just noticed this is now Closed, all ok again?

from happ.

I thought it was, but then it did it's done it again 3 times today, and I now think it's not related to a change in data source. At least, it did it when we were out, having left the house about 30 minutes prior, then again just before lunch, when I'd been back in the house over an hour.
The settings that get lost are my basal profile in pump settings, and my ISF & carb ratio settings in aps settings. It's always all 3 together. Sometimes they are partly corrupted & other times they are totally deleted. Sometimes I get a message on my phone saying "unfortunately HAPP has stopped" but not always.
If I then click on "run APS" it gives me a message saying something like there is an error & I need to check my settings as some data is missing.

I do have battery saving on, but xdrip, NSclient, Pebble & HAPP are all excluded from this & are kept active.
BTW, I've just found the gitter chat area - am I better posting these issues on there?

from happ.

Hey, here is best for tracking bugs.

Right, I think it's clearing your settings that use the Profile Editor - my debug code is not that hot here for logging reasons for clearing the profiles. Let me add some additional reporting and see if we can get to the bottom of this, give me a day or so, should be able to do this Tuesday

from happ.

Thank you very much - you are amazing for having set this up btw, & I really appreciate the time you spend trying to help others.

from happ.

not forgotten about this, had a few days of good weather so had to get some building work done. Forcast is rain tomorrow so should be able to look then!

from happ.

OK - hope it was productive! HAPP behaved perfectly for a couple of days but did it again twice during last night, so I hope it's successful.

from happ.

Hey, please try this apk
https://drive.google.com/open?id=0BxE8lMx4AjLiR3N1ak9SSlhRc1U

Nothing much has changed other than I have added more reporting for when loading profiles. When you have the next issue please let me know and give me the output of menu > Debug Info and menu > View LogCat

When you say it happened overnight, you had to manually recreate your profiles and then things worked again?

from happ.

Yes. The profile time slots change about halfway down, so what should be 14.30 becomes 02.30 & the same for all subsequent times. The middle entry then shows the exclamation mark. That one is quite easy to reset, but each time I do that & restart, a short time later the profilevsettings are completely wiped & I need to start re-entering from scratch.

from happ.

Interesting, this sounds similar to a past bug.

When this happens next can you send me a screen grab of the profile with errors and also with it corrected. Also, the other items I asked for, I think that maybe enough info to recreate the issue. If I can recreate it, fixing it becomes significantly easier!

Please use the attached apk in my last post.

from happ.

I can't install the update - it just says not installed every time. I have the allow installation of apps from unknown sources on. Any ideas?

from happ.

from happ.

from happ.

Hey, can you attach the images again.

Please export your settings, uninstall HAPP and then install the new version + import settings.

Can you also give me the output of menu > debug

from happ.

Hi Tim. I sent the images from my email address as attachments. They don't show on here, but I can see them if I check in sent emails on my phone. How would I attach them to a comment in here?
I'll send the debug info once it happens again, as I didn't save my settings, just deleted & installed.

from happ.

To be honest, the easiest way would be to email me at [email protected] with the images. But please keep comments etc here as its too difficult to track via email

from happ.

Ok, have sent them incl today's debug, as it deleted all settings shortly after I entered them this am. Hope it helps.

from happ.

Hey, got them thanks.

To be clear, are all settings being deleted or just some of the profiles get changed?

As an example, see the ISF Profile images you sent...
Correct Profile...

Profile with the issue...

Is that correct?

from happ.

Usually the first thing I see is the issue. I correct it, but soon afterwards all the settings get deleted completely & I have to reset again.

from happ.

Sorry @SyGrOvE , just want to be sure I fully understand the issue...

*you notice an issue
*profile is not deleted, but changed and not working (as in my second image above)
*finally all settings in the app then get deleted

Is that correct?

from happ.

Not all settings are deleted - just basal, ISF & carb ratios, and in between step 2 & 3 I have reset the profile settings & it has saved them & started to work again. So each time it needs 2 resets.

from happ.

But basically; yes.

from happ.