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simonroesch avatar simonroesch commented on May 27, 2024

Do you have any battery optimization / battery safer apps installed on the device?

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tobi-coder avatar tobi-coder commented on May 27, 2024

I have no special app for battery management installed. But I figured out that the default battery handling is set to automatically even if I choose "Akku-Optimierung ignorieren" during the installation (see attachments). I changed this settings now manually and will check the effects.

Screenshot_20200718_174252_ch admin bag dp3t

Screenshot_20200718_174619_com huawei systemmanager

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simonroesch avatar simonroesch commented on May 27, 2024

Can you please check if this change had any effect?

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tobi-coder avatar tobi-coder commented on May 27, 2024

It seems to work when the option for automatic battery management is disabled. It executes exposure checks once or twice a day.
But when reinstalling the app the battery options are still not set correctly after the installation.

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simonroesch avatar simonroesch commented on May 27, 2024

With SwissCovid 1.0.9 we added an additional feature that should help defending the app against battery optimisation by the system. Could you be so kind and check the default behaviour on your device with the latest version of SwissCovid?

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tobi-coder avatar tobi-coder commented on May 27, 2024

I tried now version 1.0.9. The behavior is still the same. When installing the app the automatic battery management is not disabled.

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simonroesch avatar simonroesch commented on May 27, 2024

Yes, the automatic battery management is out of our control and handled by the operating system. But regardless of your battery management settings as of version 1.0.9 you should see exposure checks at least once per day. Can you confirm this?

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