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Sunoo avatar Sunoo commented on June 10, 2024

I don't know Synology at all, but is it possible there is some firewall or similar blocking network access? It may be easier to tell what's happening if you shared a log with debug active.

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Franco268 avatar Franco268 commented on June 10, 2024

From my point of view my Syno firewall is completelty onpen in the local network.

Please see debug:
[11/9/2023,` 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] Snapshot requested: 1280 x 720
[11/9/2023, 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] Snapshot command: ffmpeg -i http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass -frames:v 1 -f image2 - -hide_banner -loglevel error
[11/9/2023, 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] [Snapshot] http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass: Protocol not found
[11/9/2023, 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] [Snapshot] Did you mean file:http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass?
[11/9/2023, 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] Fetching snapshot took 0.011 seconds.
[11/9/2023, 7:07:17 PM] [Camera FFmpeg] [Escalier jardin] Failed to fetch snapshot.
[Escalier jardin] Snapshot request handler provided empty image buffer!

[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] Snapshot requested: 1280 x 720
[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] Snapshot command: ffmpeg -i http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass -frames:v 1 -f image2 - -hide_banner -loglevel error
[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] [Snapshot] http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass: Protocol not found
[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] [Snapshot] Did you mean file:http://ip:port/cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=user&pwd=pass?
[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] Fetching snapshot took 0.01 seconds.
[11/9/2023, 7:07:38 PM] [Camera FFmpeg] [Escalier jardin] Failed to fetch snapshot.
[Escalier jardin] Snapshot request handler provided empty image buffer!

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Sunoo avatar Sunoo commented on June 10, 2024

That’s a very weird error, best guess is something is wrong with whatever version of ffmpeg you have?

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Franco268 avatar Franco268 commented on June 10, 2024

3.1.4

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Franco268 avatar Franco268 commented on June 10, 2024

Answer is here: https://github.com/homebridge/homebridge/wiki/Install-Homebridge-on-Synology-DSM
Chapter: Recommended Post-Install Steps

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