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JohnCotterSSA avatar JohnCotterSSA commented on September 22, 2024

Hi, It sounds like a Javascript error might be occurring which is causing ANDI to not fully load.

Can you please open dev tools and go to the console tab, then launch ANDI and let us know what errors you see? Screenshot of dev tools console will be helpful.

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dqiu1200 avatar dqiu1200 commented on September 22, 2024

Thank you @JohnCotterSSA!

Following the steps you stated above, here is what I got:

ANDI_GM

DevTools failed to load source map: Could not load content for https://qa-pagrants.azurewebsites.net/bundles/bootstrap-datepicker3.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

Refused to load the script 'https://www.ssa.gov/accessibility/andi/fandi.js' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-inline' 'unsafe-eval' blob: *.bing.com *.virtualearth.net az416426.vo.msecnd.net *.fontawesome.com https://www.ssa.gov/accessibility/andi/andi.js". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

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JohnCotterSSA avatar JohnCotterSSA commented on September 22, 2024

It looks like the website has a CSP policy which is blocking ANDI from working. There are workarounds to CSP documented here: https://www.ssa.gov/accessibility/andi/help/faq.html#wontLaunch

image

The boostrap error is not related to ANDI

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