from email includes www. and plugin override not working about wordpress-sparkpost HOT 8 CLOSED

Hi @pieman3 I'm going to look into this. I want to confirm - you're sending a test email using the SparkPost plugin's settings screen, correct?

from wordpress-sparkpost.

Yes thats correct. Thanks.

from wordpress-sparkpost.

Hi @pieman3 I haven't been able to re-create this. Can you send along more info - maybe the following:

• Version of PHP, WordPress, and the SparkPost plugin
• Output of the debug info from the settings screen when you send a test email (make sure to click the "Show Email Debugging Messages" checkbox
• A screenshot of some of your settings

from wordpress-sparkpost.

Thanks @richleland details requested are...

• PHP: 5.3.29, Wordpress: 4.5, Sparkpost Plugin: 2.2.1
• Debug output (email and domain changed below):
  Request headers: Array( [User-Agent] => wordpress-sparkpost [Content-Type] => application/json [Authorization] => 0c9f************************************)
  Request body: {"recipients":[{"address":{"email":"[email protected]","name":""}}],"content":{"from":{"email":"[email protected]","name":"MyDomain.com"},"subject":"SparkPost email test","headers":{"Date":"Tue, 26 Apr 2016 08:32:27 +0000","Message-ID":"[email protected]","X-Mailer":"PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)"},"html":"

  Hurray!!</h3>

  You've got mail! <br/>
  Regards,<br/><a href="https://www.sparkpost.com">SparkPost</a> WordPress plugin</p>"},"options":{"open_tracking":true,"click_tracking":true}}
  Making HTTP POST request to https://api.sparkpost.com/api/v1/transmissions
  Response received
  Response headers: Array( [cache-control] => no-cache, no-store [content-type] => application/json [date] => Tue, 26 Apr 2016 08:32:27 GMT [server] => msys-http [vary] => Accept [content-length] => 109 [connection] => Close)
  Response body: { "results": { "total_rejected_recipients": 0, "total_accepted_recipients": 1, "id": "102332347943584323" } }
  Successfully sent to 1 recipient(s)
  Transmission ID is 102332347943584323

• Screenshot of sparkpost plugin
  
  settings attached

from wordpress-sparkpost.

Thanks @pieman3 can you include the overrides part of the settings page as well? There isn't any code specifically in our plugin that prepends www to from domains, so I'm wondering if there is a conflicting plugin that is setting this before it gets to our plugin or if PHPMailer (which we extend) is doing this. I'll look at PHPMailer but I think it's more likely another plugin is mucking with the from - do you have any other email-related plugins installed?

from wordpress-sparkpost.

Thanks @richleland I've deactivated other plugins but the issue still occurs. There are no email plugins installed. The override settings screenshot is attached.

from wordpress-sparkpost.

@richleland I couldn't reproduce this same thing but another user reported same issue.

from wordpress-sparkpost.

Closing this as we've heard about it recently; assuming it's not an issue anymore.

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