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richleland avatar richleland commented on June 16, 2024

Hi @pjv we actually have open and click tracking turned on by default at the system level, so you should be seeing opens/clicks regardless of how the plugin currently works. Although this is a good idea to have as an option in the plugin anyway. I'm going to let our support team know that there might be an underlying problem here so they can follow up with you to get this resolved. Thanks for submitting this issue!

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pjv avatar pjv commented on June 16, 2024

Thanks, I already have a ticket open with support and the ticket references this issue.

---- From: Richard Leland [email protected] -- Sent: 3/11/2016 - 3:44 PM ----

Hi @pjv we actually have open and click tracking turned on by default at the system level, so you should be seeing opens/clicks regardless of how the plugin currently works. Although this is a good idea to have as an option in the plugin anyway. I'm going to let our support team know that there might be an underlying problem here so they can follow up with you to get this resolved. Thanks for submitting this issue!


Reply to this email directly or view it on GitHub:
#11 (comment)

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richleland avatar richleland commented on June 16, 2024

Yup they reached out to me - I wanted to make sure I closed the loop. We'll get to the bottom of this - you should definitely see opens/clicks so something's off.

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fjalestad avatar fjalestad commented on June 16, 2024

Could we add alt="" to the tracking pixel.

Currently it looks like this:
<img border="0" width="1" height="1" src="http://spgo.io/q/i1dDDhN3wZeaYdz6fpG9PA~~/AABUwAA~/RgRYzEI4PkEIAGt0H1aaNThCCgABOL3pVoxi9EJSGndlYi1mODFiUTVAbWFpbC10ZXN0ZXIuY29tCVEEAAAAAEcCe30X">

Would love this:
<img border="0" width="1" height="1" alt="" src="http://spgo.io/q/i1dDDhN3wZeaYdz6fpG9PA~~/AABUwAA~/RgRYzEI4PkEIAGt0H1aaNThCCgABOL3pVoxi9EJSGndlYi1mODFiUTVAbWFpbC10ZXN0ZXIuY29tCVEEAAAAAEcCe30X">

https://www.mail-tester.com reports this and it would be nice to get a 10.0 score!
Thx

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max-mathieu avatar max-mathieu commented on June 16, 2024

@fjalestad thanks for bringing this up, I'll bring this up to the team

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rajumsys avatar rajumsys commented on June 16, 2024

V2.1.0 is released. Now you can enable/disable tracking option. So closing this one. Thanks everyone for participation 👍

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udovas avatar udovas commented on June 16, 2024

And how could I disable the tracking?

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rajumsys avatar rajumsys commented on June 16, 2024

In plugin's setting page, there is a checkbox to enable or disable it.

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