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shridhar-tl avatar shridhar-tl commented on August 15, 2024 1

Hi @TomyLobo - This issue has been resolved and now I was able to import worklog. This was due to one of the library which I was using. I upgraded to latest version and something has broken. I have resolved it now and you should see it working once I publish JA v2.51.

However it is already published to Web version and you can temporarily switch to Web version and try it out.

By the way, you will receive updates in Web version much quicker than any other options. Also it would be helpful for me to know about any issues well in advance before I publish the changes to extension.

@kihayu - I see you raised this issue long back and not sure how I missed to fix it. Any way, as you are using Web version, now you already have it fixed and you should see it working.

Closing this ticket considering this issue is resolved. Please feel free to reopen this ticket if you still face any other issue.

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Dannen11 avatar Dannen11 commented on August 15, 2024

Same issue with me:

image

How do you use Jira Assistant?
Web version and tried it with jira cloud plugin

Are you using cloud version of Jira or self hosted (data center / server) of Jira.
Cloud Jira

Version of Jira Assistant
Web, Jira Cloud Plugin

What browser are you using?
Chrome

What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.
Win11

Bug Description
I could import worklog to jira cloud till February by Jira Cloud plugin. I tried it yesterday again and got the error message "Unhandled error
An unknown error occured while processing your request"
After this I deinstalled the plugin and used Jira Assistent as Chrome web app -> same error. It doesn't matter which cvs file I use.

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TomyLobo avatar TomyLobo commented on August 15, 2024

This stopped working for me when upgrading for 2.48 to 2.49 as well.
Downgraded to 2.48 and it worked again.
Kubuntu 18.04
Firefox 113.0.1 (64-bit)
I'm using the regular add-on for firefox.

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shridhar-tl avatar shridhar-tl commented on August 15, 2024

@TomyLobo - Thank you for letting me know about the issue. I will have a look at it on priority basis.

But the old issue being reported in this ticket is not being reproducible. Till v2.48, I have tried it and it was working fine. Any way, will look into it today and get back to you.

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TomyLobo avatar TomyLobo commented on August 15, 2024

thank you for resolving this so quickly :)
I need to use the browser extension since this is an internal instance and I can't share my login credentials with your web site anyway.
But since I was able to downgrade without issue (and I'm on vacation for this week anyway), waiting for the release is not a problem :)

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shridhar-tl avatar shridhar-tl commented on August 15, 2024

@TomyLobo - Sure as you wish. However I would like to clarify one thing thought:

To use web version, you need not share the credentials in web version. That web version is just going to use the latest code for display purpose, otherwise, still extension is going to take care of pulling the data.

So if you want to switch to web version, it would happen seamlessly without having to provide the credentials. All your data would stay in extensions internal storage only. Website will not store any of your data in any form. It would just display the data using latest code.

Just to give you more technical information, this website does not even have a backend server. It is just a static website hosted on github itself in this same repository.

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