Comments (3)
👀 We've just linked this issue to our internal tracker and notified the team. Thank you for reporting, we're checking this out!
from purchases-ios.
Hey @b-nnett!
If this is occurring in production and you just launched your app, it may take some time for products to propagate the App Store servers. We recommend waiting at least 24 hours after releasing your app for the first time before attempting to make purchases: https://www.revenuecat.com/docs/launch-checklist
Otherwise, it's most likely related to a configuration or setup issue in Apple. I'd recommend having a look through the guide we link in the error message that outlines the common reasons for this here: https://community.revenuecat.com/sdks-51/why-are-offerings-or-products-empty-124
If you're still getting the error and everything on that list looks correct, can you open a support ticket with us from https://app.revenuecat.com/settings/support
Thanks!
from purchases-ios.
Related Issues (20)
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- "can't find package" error. HOT 4
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- Way to test Promotions in-app purchases from Store HOT 1
- Unable to fetch offering on real device when using Storekit file HOT 5
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- macOS App hanging for at least 2000 ms because of check for macOS app running on the main thread. HOT 2
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from purchases-ios.