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Pierre-Lannoy avatar Pierre-Lannoy commented on September 23, 2024

Hello @Damcios-s !
Thanks for the report. I think it's because Grafana Cloud no longer authorises unauthenticated pushes…
Let me investigate it and I will come with a solution - well I hope so 😉

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Pierre-Lannoy avatar Pierre-Lannoy commented on September 23, 2024

OK. Found the culprit! That's me… Let me explain.
The current Grafana Cloud Traces logger needs a local agent (see description: "Traces sent to Grafana Cloud via Grafana agent."). So you need to have a Grafana local agent installed on your server (or another server) to use this logger.

I've done it like that because, at the time I developed it, it was the only way: no direct push… Nevertheless it seems it's now possible to directly push traces to Grafana Cloud Tempo. So I will develop it for next DecaLog version.

Many thanks for this "discovery".

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Pierre-Lannoy avatar Pierre-Lannoy commented on September 23, 2024

Well, not good news, sorry. Grafana Cloud still does not allow direct push. So you need to go with local agent, that the only way.
Sorry…

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Damcios-s avatar Damcios-s commented on September 23, 2024

Hi Pierre! Thank you for the quick answer! The most important thing I need right now are logs, and that is working great so thank you for the plugin!

About the agent, I have no access to the server, but you mentioned it could be installed on another server ? So I could push my traces (Prometheus metrics also work this way i believe?) to that server with the agent installed and then use Grafana Cloud to visualize them?

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Pierre-Lannoy avatar Pierre-Lannoy commented on September 23, 2024

Thanks for your kind words <3
Yes, the agent can be installed on another machine over which you have control…

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