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mrrostam avatar mrrostam commented on September 26, 2024 1

We have identified the issue and are working on a fix for it. Sorry for the inconvenience; will circle back to you once the fix is in prod.

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Enc3ph4l0n avatar Enc3ph4l0n commented on September 26, 2024 1

Working as expected now. Thank you for the quick resolution!

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mrrostam avatar mrrostam commented on September 26, 2024

You should be able to restart your script without any issues as long as the number of the activated devices for your AccessKey is lower than the limit. To debug this further, can you send your AccessKey or email used to sign up for Picovoice Console to [email protected]?

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Enc3ph4l0n avatar Enc3ph4l0n commented on September 26, 2024

Hi @mrrostam. Thank you for your reply. That's the behaviour I've seen up until today. I emailed about 4 hours ago with the subject: Query - AccessKey reached its device limit.

Forgive me, it felt like a chicken/egg situation where if I emailed then I would be asked to raise it here and vice-versa - hence why I've opened this issue just in case the email wasn't the right approach.

Thank you!

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mrrostam avatar mrrostam commented on September 26, 2024

@Enc3ph4l0n The fix is officially out, and now you should be able to run your script on the registered PC without any issue

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