Comments (3)
annProg
commented on August 11, 2024
itop升级至enhancedportal步骤
- 升级itop至2.3.3（必须，2.3.1 rest api有bug，某些情况下不能正常处理字符串编码）
- 安装enhancedportal分支extensions
- 升级完成需要使用toolkit更新
- 记得打补丁，让rest api能够处理service_details
- 配置触发器动作，配置task etc/config.php
需要调整的地方
- 所有请求模板的 reletedclass type
- 请求模板fields正则 \\ 需要改为 \
- 请求模板删除tips，tips内容移到description，并且注意需要包含 提示
- 邮件通知工单链接改为
$this->hyperlink(portal)$
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annProg
commented on August 11, 2024
升级后，账号类更新缓存触发器动作需要调整
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annProg
commented on August 11, 2024
基本以完成
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