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Comments (8)

whtuNuvoton avatar whtuNuvoton commented on July 22, 2024 2

Hello,

We think it should be the security issue: The higher security level of windows may block accessing some downloaded file.
Could you try this workaround which the attached video shows and tell us if it can work?
Thank you.

20220217_102147.mp4

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bulayee avatar bulayee commented on July 22, 2024 1

Thanks for the video instructions, it works now.

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ccma1120 avatar ccma1120 commented on July 22, 2024

Hi,
do you get the tool from Nuvoton website?
https://www.nuvoton.com/resource-download.jsp?tp_GUID=SW1320200319135912
we've downloaded and tested ok. If it is the website version, which Windows and IE version do you use?

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tinic avatar tinic commented on July 22, 2024

Make sure you test it in the English version of Windows, I assume you all have a Chinese version installed. This could be a path name/length issue.

Here again, the same issue on the latest version of Windows 10 (English) including me downloading from your website:

Screen.Recording.2022-02-08.at.7.03.59.AM.mp4

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tinic avatar tinic commented on July 22, 2024

Also of note, your web site is broken if the browser window width is less than 1024 pixels or so. It becomes impossible to download anything (Chrome, Edge or IE).

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whtuNuvoton avatar whtuNuvoton commented on July 22, 2024

Hello,
We've installed EN windows 7 in VM and tested ok.
Could you help to provide the test.cfg?
Thanks.

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bulayee avatar bulayee commented on July 22, 2024

I have tried save/loading config file on Windows 10 Traditional Chinese version, PinConfigure 1.23.0014 not workable.
Does it require EN windows 7?

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tinic avatar tinic commented on July 22, 2024

I can confirm, that allows to successfully load a config. My guess is that long term a proper installer (.msi or .exe) is the right way to fix this.

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