Unable to Connect about ha-samsungtv-smart HOT 17 CLOSED

From the log seems that this TV does not support WebSocket connection, but I suggest you to remove the token file from the custom component directory and also clean all connected devices from the TV options, then retry configuration with TV turned on in front of you.
A couple of qustion:

• when you try to setup the component, you see the popup on the TV screeen?
• can you try to open from a browser the url "http://{host}:8001/api/v2/" (replace {host} with your TV ip) and send me back the result? Remove sensitive data (like Mac-Address)

Thx

from ha-samsungtv-smart.

Hey Ollo,

I’ll send over info from api URL in a bit. I have the device connect prompt disabled (I also tried it with setting “First Time Only”) and no popup is displayed.

Thanks,
Cody

from ha-samsungtv-smart.

{ "device": { "FrameTVSupport": "false", "GamePadSupport": "true", "ImeSyncedSupport": "true", "OS": "Tizen", "TokenAuthSupport": "true", "VoiceSupport": "true", "countryCode": "US", "description": "Samsung DTV RCR", "developerIP": "0.0.0.0", "developerMode": "0", "duid": "uuid:3ee908bd-1557-4b0c-bd89-feebfc6b359d", "firmwareVersion": "Unknown", "id": "uuid:3ee908bd-1557-4b0c-bd89-feebfc6b359d", "ip": "192.168.0.65", "model": "17_KANTM_UHD", "modelName": "UN82MU8000", "name": "[TV] Living Room", "networkType": "wired", "resolution": "3840x2160", "smartHubAgreement": "true", "type": "Samsung SmartTV", "udn": "uuid:3ee908bd-1557-4b0c-bd89-feebfc6b359d", "wifiMac": "" }, "id": "uuid:3ee908bd-1557-4b0c-bd89-feebfc6b359d", "isSupport": "{\"DMP_DRM_PLAYREADY\":\"false\",\"DMP_DRM_WIDEVINE\":\"false\",\"DMP_available\":\"true\",\"EDEN_available\":\"true\",\"FrameTVSupport\":\"false\",\"ImeSyncedSupport\":\"true\",\"TokenAuthSupport\":\"true\",\"remote_available\":\"true\",\"remote_fourDirections\":\"true\",\"remote_touchPad\":\"true\",\"remote_voiceControl\":\"true\"}\n", "name": "[TV] Living Room", "remote": "1.0", "type": "Samsung SmartTV", "uri": "http://192.168.0.65:8001/api/v2/", "version": "2.0.25" }

from ha-samsungtv-smart.

Device connect prompt must be "First Time Only". You also must delete all authorized device from your TV.
Then retry to configure the component, you should see the popup. When it apper, confirm immediatly.

Let me know.

from ha-samsungtv-smart.

I tried it with First Time Only and Off, neither worked, but I'll try it again

from ha-samsungtv-smart.

Put it back to First Time Onle, deleted all devices, same issue. Log file shows:

2020-04-01 17:36:56 DEBUG (SyncWorker_55) [custom_components.samsungtv_smart] Try config with port: 8001
2020-04-01 17:36:56 DEBUG (SyncWorker_55) [custom_components.samsungtv_smart.websockets] WS url ws://192.168.0.65:8001/api/v2/channels/samsung.remote.control?name=W0hvbWUgQXNzaXN0YW50XSBMaXZpbmcgUm9vbSBTYW1zdW5nIFRW

from ha-samsungtv-smart.

The popup is shown on the TV during configuration?
Also delete the file "token-.txt" in the custom_component folder and be sure that there are no issue with the access permission to this folder (component must be able to read and write this file).

from ha-samsungtv-smart.

No popup occurs, I deleted token.txt and still getting same errors

2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart] Try config with port: 8001
2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart.websockets] WS url ws://192.168.0.65:8001/api/v2/channels/samsung.remote.control?name=W0hvbWUgQXNzaXN0YW50XSBMaXZpbmcgUm9vbSBTYW1zdW5nIFRW
2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart.websockets] Connection closed.
2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart] Working but unsupported config on port: 8001
2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart] Try config with port: 8002
2020-04-04 11:28:57 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart.websockets] WS url wss://192.168.0.65:8002/api/v2/channels/samsung.remote.control?name=W0hvbWUgQXNzaXN0YW50XSBMaXZpbmcgUm9vbSBTYW1zdW5nIFRW&token=
2020-04-04 11:28:58 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart.websockets] Connection closed.
2020-04-04 11:28:58 DEBUG (SyncWorker_47) [custom_components.samsungtv_smart] Working but unsupported config on port: 8002

from ha-samsungtv-smart.

Hard to solve here. When you use wscat, what did you do? Does the popup appear in this case?

from ha-samsungtv-smart.

When I do
wscat -n -c https://192.168.0.65:8002/api/v2/channels/samsung.remote.control?name=U2Ftc3VuZyBUViBMaXZpbmcgUm9vbSBUaXplbg

I get the prompt on TV, and when I allow I get

{"data":{"clients":[{"attributes":{"name":"U2Ftc3VuZyBUViBMaXZpbmcgUm9vbSBUaXplbg"},"connectTime":1583718916730,"deviceName":"U2Ftc3VuZyBUViBMaXZpbmcgUm9vbSBUaXplbg","id":"2545101f-ca4a-4e40-9ae7-14b483b7758b","isHost":false}],"id":"2545101f-ca4a-4e40-9ae7-14b483b7758b","token":"16730934"},"event":"ms.channel.connect"}

from ha-samsungtv-smart.

hi, i have

The popup is shown on the TV during configuration?
Also delete the file "token-.txt" in the custom_component folder and be sure that there are no issue with the access permission to this folder (component must be able to read and write this file).

I tried to use your custom component to connect to my tv (samsung q70 2019), but hassio tells me it is impossible to connect to the tv. does anyone have any ideas on how to try?

from ha-samsungtv-smart.

{"data":{"clients":[{"attributes":{"name":"U2Ftc3VuZyBUViBMaXZpbmcgUm9vbSBUaXplbg"},"connectTime":1583718916730,"deviceName":"U2Ftc3VuZyBUViBMaXZpbmcgUm9vbSBUaXplbg","id":"2545101f-ca4a-4e40-9ae7-14b483b7758b","isHost":false}],"id":"2545101f-ca4a-4e40-9ae7-14b483b7758b","token":"16730934"},"event":"ms.channel.connect"}

This is exacly what I'm expecting back! Are you sending the wscat from the same machine where HA is running or are different machines?
The message log Working but unsupported config... (may be should be rewied) is conseguence to a WebSocketException, so seems thar HA is not able to connect to the TV. May be there is an active firewall on the HA hardware?

from ha-samsungtv-smart.

I ran wscat from my laptop, HA runs in docker. I can try the wscat from within container if that helps? I do have my docker swarm and Samsung TV segregated on different VLANs, but no firewall rules between them.

from ha-samsungtv-smart.

Different VLAN do not work, same problem was here #5

from ha-samsungtv-smart.

Different VLAN do not work, same problem was here #5

ok, i move the tv in the same vlan, and now the configuration is complete. now i need to create in configuration.yaml for the additional setting? such as apps...

from ha-samsungtv-smart.

Yes, you can. Apps is suggested.

from ha-samsungtv-smart.

Ok, I suppose it is what it is then. I'm having a hard time understanding why a different VLAN would make a difference but I'll play around and see if I can find a workaround.

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