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CendioOssman avatar CendioOssman commented on June 18, 2024

It sounds like you have a firewall or something killing connections if they are idle.

What does the browser console on the client say?

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amule0317 avatar amule0317 commented on June 18, 2024
Screenshot 2023-02-10 at 10 20 15 PM (1)

We are seeing this error
Server Disconnected (Code : 1006)

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CendioOssman avatar CendioOssman commented on June 18, 2024

We need to see the details from the Javascript console. The browsers unfortunately don't tell us enough that we can present in the UI.

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poovannan89 avatar poovannan89 commented on June 18, 2024

@CendioOssman Please find Javascript console details. Just masked IPs for security purpose.
The code we use is https://github.com/novnc/noVNC/blob/master/vnc_lite.html.
But, we have not pulled in latest changes of this file and its the same for many years now.
Not sure if this error has any significance of vnc_lite.html version.
image

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CendioOssman avatar CendioOssman commented on June 18, 2024

Thanks.

Not many more details there, but we can see that it wasn't initiated from noVNC at least. And since the browser didn't log anything extra, I would assume it was network initiated.

So unfortunately, it's not something we can really help you with. There is something on your network killing those connections. Likely a proxy or firewall. You'll need to figure out it is and get someone to adjust it to not kill these connections.

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