Windows - GPT4ALL not open about gpt4all-chat HOT 36 CLOSED

Have heard of similar reports. Thanks for the video btw!!!

Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

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Same here i click to CHAT on Windows 11 but nothing happens... nothing. I try now on command line to run CHAT, nothing i view only for 0,x seconds windows hourglass, in the process list, not appear. I try, if exist, any option like -help or /help etc... like if not find a way to execute the code. I have Nvidia 660... too old? Or Intel I5...? I try to set default values in nvidia configuration. Probably don't change, and in fact not change. I try disabling Windows firewall and AV, nothing.

ps: try to run in Admin... no difference.

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I cannot get chat.exe to run.

immediate error the procedure entry point CreateEventW could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll .

Any ideas?

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[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1005</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:39:24.3120225Z" /> <EventRecordID>3623</EventRecordID> <Correlation /> <Execution ProcessID="12068" ThreadID="3524" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-21-3858718263-905062841-1618656775-1001" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="FilePath" /> <Data Name="AppName">chat.exe</Data> <Data Name="StatusCode">0x0</Data> <Data Name="MediumType">0x0</Data> </EventData> </Event>

This is Windows Application error reporting about "CHAT", and other :

[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> <EventID>1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:39:24.3113249Z" /> <EventRecordID>3622</EventRecordID> <Correlation /> <Execution ProcessID="12068" ThreadID="3524" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-21-3858718263-905062841-1618656775-1001" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="AppName">chat.exe</Data> <Data Name="AppVersion">0.0.0.0</Data> <Data Name="AppTimeStamp">6437de97</Data> <Data Name="ModuleName">chat.exe</Data> <Data Name="ModuleVersion">0.0.0.0</Data> <Data Name="ModuleTimeStamp">6437de97</Data> <Data Name="ExceptionCode">c000001d</Data> <Data Name="FaultingOffset">000000000001bdb7</Data> <Data Name="ProcessId">0x2108</Data> <Data Name="ProcessCreationTime">0x1d96ec5c2c3e348</Data> <Data Name="AppPath">C:\Program Files\gpt4all 0.1.0\bin\chat.exe</Data> <Data Name="ModulePath">C:\Program Files\gpt4all 0.1.0\bin\chat.exe</Data> <Data Name="IntegratorReportId">95395ea7-afe3-4f6d-88e7-0536ee198414</Data> <Data Name="PackageFullName" /> <Data Name="PackageRelativeAppId" /> </EventData> </Event>

And this is only "information" not "error" :

[-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <System> <Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" /> <EventID>1001</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2023-04-14T11:38:27.7314479Z" /> <EventRecordID>3617</EventRecordID> <Correlation /> <Execution ProcessID="10680" ThreadID="9928" /> <Channel>Application</Channel> <Computer>Win11</Computer> <Security UserID="S-1-5-18" /> </System> [-](https://github.com/nomic-ai/gpt4all-chat/issues/19#) <EventData> <Data Name="Bucket" /> <Data Name="BucketType">0</Data> <Data Name="EventName">APPCRASH</Data> <Data Name="Response">Non disponibile</Data> <Data Name="CabId">0</Data> <Data Name="P1">chat.exe</Data> <Data Name="P2">0.0.0.0</Data> <Data Name="P3">6437de97</Data> <Data Name="P4">chat.exe</Data> <Data Name="P5">0.0.0.0</Data> <Data Name="P6">6437de97</Data> <Data Name="P7">c000001d</Data> <Data Name="P8">000000000001bdb7</Data> <Data Name="P9" /> <Data Name="P10" /> <Data Name="AttachedFiles">\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.23194552-0fff-46b4-a71b-9e75572502a6.tmp.WERInternalMetadata.xml</Data> <Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_chat.exe_243ea9b29eaa7ec89821364cdf779bb88f1fc0f3_7fc61720_d9bf69d4-304f-4cdf-879f-d7173e5ae4e6</Data> <Data Name="AnalysisSymbol" /> <Data Name="Rechecking">0</Data> <Data Name="ReportId">80b6a5eb-7770-4311-a1e3-c7e06a0e26e8</Data> <Data Name="ReportStatus">100</Data> <Data Name="HashedBucket" /> <Data Name="CabGuid">0</Data> </EventData> </Event>

And more info:

Version=1 EventType=APPCRASH EventTime=133259452723140917 ReportType=2 Consent=1 UploadTime=133259452726567528 ReportStatus=268435456 ReportIdentifier=21f87a5c-a6b8-414e-977a-acb51af82bd0 IntegratorReportIdentifier=f6bd2b72-5c1b-45a5-8d1b-e99672fcdeb7 Wow64Host=34404 NsAppName=chat.exe AppSessionGuid=00002198-0005-000c-107e-4526c46ed901 TargetAppId=W:0000b3e7d8de29a5ff7430cce2c05528f8d70000ffff!0000266cb457749a32f174f8def077ddf9c91ca99339!chat.exe TargetAppVer=2023//04//13:10:51:03!f14d6!chat.exe BootId=4294967295 TargetAsId=8772 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=84189343f2fc874cbd10c99b7d287496 Response.BucketTable=4 Response.LegacyBucketId=2094395496384197782 Response.type=4 Sig[0].Name=Nome applicazione Sig[0].Value=chat.exe Sig[1].Name=Versione applicazione Sig[1].Value=0.0.0.0 Sig[2].Name=Timestamp applicazione Sig[2].Value=6437de97 Sig[3].Name=Nome modulo con errori Sig[3].Value=chat.exe Sig[4].Name=Versione modulo con errori Sig[4].Value=0.0.0.0 Sig[5].Name=Timestamp modulo con errori Sig[5].Value=6437de97 Sig[6].Name=Codice eccezione Sig[6].Value=c000001d Sig[7].Name=Offset eccezione Sig[7].Value=000000000001bdb7 DynamicSig[1].Name=Versione SO DynamicSig[1].Value=10.0.22621.2.0.0.256.48 DynamicSig[2].Name=ID impostazioni locali DynamicSig[2].Value=1040 DynamicSig[22].Name=Informazioni aggiuntive 1 DynamicSig[22].Value=73cc DynamicSig[23].Name=Ulteriori informazioni 2 DynamicSig[23].Value=73cc6a730a5f8151051b2bf6d60958af DynamicSig[24].Name=Ulteriori informazioni 3 DynamicSig[24].Value=2c8e DynamicSig[25].Name=Ulteriori informazioni 4 DynamicSig[25].Value=2c8e412b55565285bd11c9a4599edc19 UI[2]=C:\Program Files\gpt4all 0.1.0\bin\chat.exe LoadedModule[0]=C:\Program Files\gpt4all 0.1.0\bin\chat.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Windows\System32\msvcrt.dll LoadedModule[5]=C:\Windows\System32\SHELL32.dll LoadedModule[6]=C:\Windows\System32\msvcp_win.dll LoadedModule[7]=C:\Windows\System32\ucrtbase.dll LoadedModule[8]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Core.dll LoadedModule[9]=C:\Windows\System32\USER32.dll LoadedModule[10]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Gui.dll LoadedModule[11]=C:\Windows\System32\win32u.dll LoadedModule[12]=C:\Windows\System32\ADVAPI32.dll LoadedModule[13]=C:\Windows\System32\GDI32.dll LoadedModule[14]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Qml.dll LoadedModule[15]=C:\Windows\System32\sechost.dll LoadedModule[16]=C:\Windows\System32\gdi32full.dll LoadedModule[17]=C:\Windows\System32\RPCRT4.dll LoadedModule[18]=C:\Windows\System32\ole32.dll LoadedModule[19]=C:\Program Files\gpt4all 0.1.0\bin\libgcc_s_seh-1.dll LoadedModule[20]=C:\Windows\System32\combase.dll LoadedModule[21]=C:\Windows\System32\WS2_32.dll LoadedModule[22]=C:\Windows\SYSTEM32\d3d11.dll LoadedModule[23]=C:\Windows\SYSTEM32\dcomp.dll LoadedModule[24]=C:\Windows\SYSTEM32\DWrite.dll LoadedModule[25]=C:\Windows\SYSTEM32\dxgi.dll LoadedModule[26]=C:\Windows\SYSTEM32\AUTHZ.dll LoadedModule[27]=C:\Program Files\gpt4all 0.1.0\bin\libstdc++-6.dll LoadedModule[28]=C:\Program Files\gpt4all 0.1.0\bin\libwinpthread-1.dll LoadedModule[29]=C:\Windows\SYSTEM32\MPR.dll LoadedModule[30]=C:\Windows\SYSTEM32\NETAPI32.dll LoadedModule[31]=C:\Windows\SYSTEM32\USERENV.dll LoadedModule[32]=C:\Windows\SYSTEM32\WINMM.dll LoadedModule[33]=C:\Windows\SYSTEM32\VERSION.dll LoadedModule[34]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Network.dll LoadedModule[35]=C:\Windows\SYSTEM32\kernel.appcore.dll LoadedModule[36]=C:\Windows\SYSTEM32\DNSAPI.dll LoadedModule[37]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[38]=C:\Windows\SYSTEM32\Secur32.dll LoadedModule[39]=C:\Windows\SYSTEM32\WINHTTP.dll LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTBASE.DLL LoadedModule[41]=C:\Windows\SYSTEM32\NETUTILS.DLL LoadedModule[42]=C:\Windows\SYSTEM32\SSPICLI.DLL LoadedModule[43]=C:\Windows\SYSTEM32\SRVCLI.DLL LoadedModule[44]=C:\Windows\System32\IMM32.DLL LoadedModule[45]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[46]=C:\Windows\System32\NSI.dll LoadedModule[47]=C:\Windows\System32\shcore.dll LoadedModule[48]=C:\Windows\SYSTEM32\windows.storage.dll LoadedModule[49]=C:\Windows\SYSTEM32\wintypes.dll LoadedModule[50]=C:\Windows\System32\shlwapi.dll LoadedModule[51]=C:\Windows\SYSTEM32\profapi.dll LoadedModule[52]=C:\Program Files\gpt4all 0.1.0\bin\platforms\qwindows.dll LoadedModule[53]=C:\Windows\System32\comdlg32.dll LoadedModule[54]=C:\Windows\System32\OLEAUT32.dll LoadedModule[55]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.608_none_fb280a3c7926c2cc\COMCTL32.dll LoadedModule[56]=C:\Windows\SYSTEM32\d3d9.dll LoadedModule[57]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[58]=C:\Windows\SYSTEM32\WTSAPI32.dll LoadedModule[59]=C:\Windows\SYSTEM32\dxcore.dll LoadedModule[60]=C:\Windows\system32\uxtheme.dll LoadedModule[61]=C:\Windows\SYSTEM32\powrprof.dll LoadedModule[62]=C:\Windows\SYSTEM32\UMPDC.dll LoadedModule[63]=C:\Windows\System32\MSCTF.dll LoadedModule[64]=C:\Windows\SYSTEM32\CFGMGR32.dll LoadedModule[65]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQuick\qtquick2plugin.dll LoadedModule[66]=C:\Program Files\gpt4all 0.1.0\bin\Qt6Quick.dll LoadedModule[67]=C:\Program Files\gpt4all 0.1.0\bin\Qt6OpenGL.dll LoadedModule[68]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QmlModels.dll LoadedModule[69]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQml\WorkerScript\workerscriptplugin.dll LoadedModule[70]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QmlWorkerScript.dll LoadedModule[71]=C:\Program Files\gpt4all 0.1.0\bin\qml\QtQuick\Controls\qtquickcontrols2plugin.dll LoadedModule[72]=C:\Program Files\gpt4all 0.1.0\bin\Qt6QuickControls2.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=22621 OsInfo[3].Key=ubr OsInfo[3].Value=1555 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1040 OsInfo[7].Key=geoid OsInfo[7].Value=118 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222096285 OsInfo[15].Key=osinsty OsInfo[15].Value=2 OsInfo[16].Key=iever OsInfo[16].Value=11.1.22621.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=12279 OsInfo[19].Key=svolsz OsInfo[19].Value=446 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=220506 OsInfo[22].Key=bldtm OsInfo[22].Value=1250 OsInfo[23].Key=bldbrch OsInfo[23].Value=ni_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.22621.1555.amd64fre.ni_release.220506-1250 OsInfo[30].Key=buildflightid OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[33].Value=ME:25762F0,MD:27B9BC4 OsInfo[34].Key=fconid OsInfo[34].Value=18299130,0,2,0;19638787,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,0;23877894,1,2,0;25704915,1,2,0;27075521,1,2,1;32862274,0,2,0;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;36803303,0,2,0;37482934,1,2,1;38859191,0,2,1;39145991,0,2,1;39263329,1,2,0;39281392,0,2,1;40616880,0,1,0;40883769,0,1,0;40981503,0,1,0;41137130,0,1,0;41655236,0,1,1;41772259,0,2,1;42052423,0,2,0;43572857,0,1,1 OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 OsInfo[38].Key=servicinginprogress OsInfo[38].Value=0 OsInfo[39].Key=featureupdatependingreboot OsInfo[39].Value=0 FriendlyEventName=Ha smesso di funzionare ConsentKey=APPCRASH AppName=chat.exe AppPath=C:\Program Files\gpt4all 0.1.0\bin\chat.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=7D6EDD262EEA29CBDCF7841EAF64B68C MetadataHash=1360461277

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same here, launching chat.exe does not launch
Could it be that i dont have avx2 support?

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my specs is aboves

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I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

I have Intel Core i7-2760QM and it does not support AVX2 according to hwinfo64. So you might be on to something
Chipset: Intel QM67 (Cougar Point) [B3]

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https://www.intel.com/content/www/us/en/download/684897/684910/intel-software-development-emulator.html
I was able to run it with the avx2 emulator, but it is very slow

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Windows 10,same problem.When I start via cmd nothing changes,the process starts for one second and then closes.

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Xeon e3-1230v2,rx 580 8gb VRAM, 16gb RAM.

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Have heard of similar reports. Thanks for the video btw!!!

Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

I try this, its not work, i idk why. And Windows Defender off.

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Have heard of similar reports. Thanks for the video btw!!!
Can you try and launch via command line? Also check if windows defender is causing problems... actively investigating this issue.

I try this, its not work, i idk why. And Windows Defender off.

I try various scenarios... and nothing.

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The same. Exit without any errors.
Win11. Xeon E5-1650 v2. RAM 32Gb. GTX 1060 3GB.

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same here, launching chat.exe does not launch Could it be that i dont have avx2 support?

I noted other people have the same problem but have avx2...

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I am also having this issue. I open the chat.exe via desktop link and command line and nothing appears (even running as admin). What info is needed to help debug this? Hopefully I can help in some way

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I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

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I wonder if it is a problem with Xeon/avx2 support or similar... everyone who has this problem can you report your hardware chipset and whether you support avx2 or not?

Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz 2.67 GHz
I hope to be fixed, the GPT4ALL is fantastic and easy tool for... ALL

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My processor does not have avx2, but another program (I do not remember its exact name, sorry), works great without avx2. in general, I wonder if it is possible to run a neural network using the video card and the processor?

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devs just need to add a flag to check for avx2, and then when building pyllamacpp
ParisNeo/lollms-webui#74 (comment)

Given that this is related.

I did built the pyllamacpp this way but i cant convert the model, because some converter is missing or was updated and the gpt4all-ui install script is not working as it used to be few days ago.

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devs just need to add a flag to check for avx2, and then when building pyllamacpp nomic-ai/gpt4all-ui#74 (comment)

Given that this is related.

I did built the pyllamacpp this way but i cant convert the model, because some converter is missing or was updated and the gpt4all-ui install script is not working as it used to be few days ago.

I take it that I have nothing to do here without the avx2? :DD

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It works without avx2 allegedly, on other private repos people have tested etc. Give devs some time i guess..
If you know a solution, please share :)

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--seed
--threads
--prompt
--n_predict
--top_k
--top_p
--temp
--batch_size
--model
--help

Unfortunately entering the available options on the command line doesn't work either.
Then i find the instructions added AVX256 and AVX128
ldrinit.c ...

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It works without avx2 allegedly, on other private repos people have tested etc. Give devs some time i guess.. If you know a solution, please share :)

Yes i search inside and if i view correctly they added AVX2 and AVX1, but for my personal very limited knowledge problem reside at start.

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This is related... ggerganov/ggml#86 I could turn off avx2 but then people who have it will be screwed with worse performance. The key is to have a number of builds each supporting different os/arch/intrinsics

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I have the same problem. Nothing happens when I try to execute on Windows. Fix it woud be great. Hope you find the bug,

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im having the same problem. when i try to execute the chat.exe, nothing happens.
my computer specs:
i5 3470S
AMD Radeon XFX RX570 (4GB VRAM)
8gb ram ddr3
Windows11

(no output if i try to run it on the cmd)

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well, ii have the same problem opening GPT4All and nothing...

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Hi all. Any new ideas for a startup with this problem? I also encountered it

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So it looks like it will be impossible to use GPT4All on my i3 processor...

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Waiting to hear back from [manyoso]

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https://www.intel.com/content/www/us/en/download/684897/684910/intel-software-development-emulator.html I was able to run it with the avx2 emulator, but it is very slow

Slowly but yes work... for all want to try:
sde -hsw -- chat.exe
the "hsw" is the processor type, select from list "-help" all command line admin.

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Work in Windows 10 with Intel SDE.

Will be good devs put system requirements somewhere.

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@gmy77

the "hsw" is the processor type, select from list "-help" all command line admin.

Can you please show me how to determine the value "hsw" for Windows and Linux?

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Please try again with latest release.

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the problem persistent.

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@fabiodirauso To which version does your statement

the problem persistent.

refer?

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