Comments (3)
stefaniuk
commented on May 14, 2024
@arctangent Interesting point. But I would consider for example "services must have at least two software engineers and one infrastructure engineer available" as being product/team-specific, depending on the needs of the business. Usually, that conversation follows after the "Agree an incident severity classification and the response" activity.
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ivorc
commented on May 14, 2024
This is an area we're looking to expand, @arctangent, but I'm not sure we'd want to include quite that level of detail in here. Anyway, a could point. Let's leave this one open until we do something to this section.
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regularfry
commented on May 14, 2024
I can't see a meaningful change since 2020 that touches on this, although it might have happened elsewhere.
What's the current thinking here? Is there a problem today in the teams that clarifying this point would address? Or can we close this issue?
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