Comments (2)
Custom status is not currently available with v0.2.2
.
We're filing this as a new feature request/enhancement. InshALLAH, we'll work on this in any future release.
Please note, there are some issues regarding custom status. Because the ticket color/highlighting option is currently triggered from CSS files. If we move for custom status, we may need to store the chosen colors in database along with the statuses.
BTW, thank you for the feature request. We'll work on this in any future release inshALLAH.
from nanosupport.
Where it says Open or Under Review - I have 10 different status
Can you please provide us some of them? It'll help us sorting things on the way and judging things from a user's perspective. :)
from nanosupport.
Related Issues (20)
- Notification HOT 3
- Does not show "Submit ticket" on woocommerce order HOT 3
- Can two agents get notified of tickets
- Attached image or insert image HOT 1
- Ticket ID or Follow-up Number HOT 1
- I need a total ticket report. HOT 3
- Allow file uploads on tickets from user and agent/admin HOT 1
- Notice showing on the top of my site HOT 2
- Your ticket is replied -- Can we change this wording? HOT 4
- Plugin showing "You must accept the privacy policy" checkbox and I can't check that HOT 3
- Post Thumbnails for knowledgebase. HOT 1
- Disable User Login Requirement? HOT 3
- System Status cannot detect MariaDB
- Accessing Ticket Database HOT 1
- Can't submit HOT 3
- Tickets direct to "Open" instead of "Pending" HOT 2
- Linking notifications plugin with nanosupport HOT 1
- Provision to let the user modify the Knowledgebase layout
- Knowledgebase Search Plugin Not working HOT 2
- Page notifications HOT 1
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from nanosupport.