Stream not working - WYZE V3, firmware_ver: 4.36.11.8391 in docker-wyze-bridge v2.9.10 with HA Supervisor 2024.06.2 about docker-wyze-bridge HOT 5 OPEN

Is this particular camera on a different network/location? Wyze made some changes with the 4.36.11.8391 firmware that is causing issues for remote connections and "Unable to connect to live stream when not on local Wi-Fi" as the cameras.

Current workaround is to roll back to a previous firmware version or use a vpn like Tailscale or OpenVPN to put the bridge on the same network as the camera.

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Would this potentially be caused by the bridge being on a different VLAN from the cameras? Where network isolation exists? I'm having a similar problem and wondering if that's what's causing it.

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Hi mrlt8, NO, the two cameras are working on the same local WiFi. I have considered having the same firmware as the other (working) one, but… I’m not quite sure if I understood the ‘issues of remote connections’ part, since both cameras run as expected via the Wyze app.

Hi tmeekes, the bridge is on a “primary” network, and the two cameras are on the “guest” WiFi of the primary network.

Please correct me if it’s untrue that the bridge HAS TO be run on the same network as the cameras. Thank you very much for your insights.

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I believe it should work as long as the bridge has access to the network that the cameras are on.

Haven't had time to look at the decompiled firmware, but I believe they updated the TUTK SDK which may be causing some incompatibilities with the version we're using. I do not have access to the latest version of the SDK or documentation so can't say for sure.

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Thanks for your response! While I'm not familiar with the TUTK SDK myself, I found an interesting setting related to codecs (codec_id | int | 78: h264 80: h265) in [https://kroo.github.io/wyzecam/reference/tutk/tutk/#:~:text=int-,78%3A%20h264%2080%3A%20h265,-is_keyframe]
Given the potential for SDK updates causing incompatibilities, as you mentioned, I'd be grateful if you could keep me posted on any developments or if a resolution becomes available. In the meantime, I'm happy to assist with further testing or troubleshooting if there's anything specific I can do.
Thanks again for your help!

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