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jeff-marshall-tvo avatar jeff-marshall-tvo commented on July 22, 2024

We submitted a new bundle days ago and the build was rejected. we followed this post:
https://support.mparticle.com/hc/en-us/articles/6040893457549-Why-is-Google-Play-warning-me-about-a-non-compliant-SDK-version

Yet received this after we submitted a build for testing:

Data safety section in Google Play User Data policy: Invalid Data safety form
Details
We reviewed your app’s Data safety form in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety form that discloses their data collection and sharing practices - this is required even if your app does not collect any user data.

We detected user data transmitted off device that you have not disclosed in your app’s Data safety form as user data collected.

You must ensure that your app’s Data safety section accurately reflects your app’s data collection, sharing, and handling practices. This includes data collected and handled through any third-party libraries or SDKs used in your app. When available, we’ve included details on SDKs that contain code similar to the code in your APK that may be sending user data off device. You can check if your app uses any of these SDKs, but note that this list of SDKs may not be exhaustive. You must review and account for all data collected and shared by your app.

If we can't get on the play store, we will have to suspend mParticle in the app until this is resolved.

from react-native-mparticle.

jeff-marshall-tvo avatar jeff-marshall-tvo commented on July 22, 2024

In the Data Privacy form I just had to modify my answers to state that we were not processing the data ephemerally, the data could not be deleted, and it was necessary for the functioning of the app. I also left the section about if the user could request the data be deleted as blank. After that the app was accepted.

from react-native-mparticle.

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