Comments (4)
I will check this and update. Yes my mom has added each and every person using FamilyGem, We are further down than 1000. Even met some kings in our family tree
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Hard to tell what's wrong (maybe Michele knows).
I would check here (if rooted, or via recovery):
/data/data/app.familygem/files/*.json
This should contain your complete trees in json format.
I'd assume not all individuals have been added using FamilyGem, rather imported from somewhere?
Also, 56 generations, that's more than 1000 years? That's far back :-)
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Or, if the 3 dots at the right side still work, you might be able to at least retrieve a backup (as zip, or gedcom) ...
from familygem.
Persons & generations numbers are not significant in this case.
Unfortunately that "Can't get useful data" message means that the tree's JSON file is irreparably damaged, probably completely empty.
You can check the content of the tree JSON file activating the advanced tools, then from the tree three dots menu ⋮ → Save ZIP backup.
The exported ZIP file contains tree.json
, which is an exact copy of /data/data/app.familygem/files/1.json
(your tree).
You can recover your tree if:
- Had previously made a ZIP backup
- Shared the tree less than a month ago
- Exported a GEDCOM file
Another possibility is to use Google Drive's automatic backup.
If it was activated, you can uninstall Family Gem and reinstall it from the Play Store: you should immediately see the tree restored from backup.
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Related Issues (20)
- Fun Feature HOT 2
- [Feature] Add Monochrome/adaptive app icon HOT 1
- Help all trees lost HOT 4
- Automatic local backup HOT 5
- Option to export ALL trees HOT 8
- [Feature] Add support for lunar calendar HOT 2
- PDF-Medias can´t be found in media folder HOT 5
- Notification about anniversaries HOT 3
- MAYBE other color for marriage
- Tree merge is broken HOT 3
- Option to show in-laws HOT 2
- Cleartext Traffic HOT 2
- History book HOT 1
- Export whole family tree in PDF HOT 1
- no white background in system dark mode HOT 2
- Export PNG
- Divorced Parents? HOT 1
- Large GEDCOM file containing 58 000 names not supported HOT 1
- enhancement: automatic media filename
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