I'm a graduating student pursuing a Bachelor of Science in Information Technology at New Era University. With over 1 year of practical experience in IT support, I bring a blend of academic knowledge and hands-on expertise to the table.
I am proficient in a variety of technologies, including:
- ASP.NET
- PHP
- JAVA
- C#
- Python
- SQL
- Front-End Technologies
- Laravel
- Mobile Development
My skills extend beyond development, encompassing software, hardware, and network troubleshooting. I am committed to continuous learning and eager to expand my IT expertise through new training opportunities in the IT industry.
| Organization | Position | Duration |
|---|---|---|
| National Kidney and Transplant Institute | IT Trainee (Internship) | November 2023 - March 2024 |
| NewCyber Computer Center | IT Support Specialist (Part-Time) | June 2023 – Present |
| Civic Merchandising Inc. | Project Based: IT Support Staff (Contract) | June 2022 - October 2022 |
Duties & Responsibilities:
- ASP.NET Development: Engaged in coding using the ASP.NET framework and C# for backend development and collaborated with the programmers that mentor us to create, modify, and maintain web applications.
- Database Management: Utilized SQL Management Studio to manage and maintain the database, ensuring its integrity, security, and optimizing performance.
- SAP Crystal Reports: Integrated SAP Crystal Reports into developed applications to generate dynamic and customizable reports, retrieving data from the database and formatting it for printing and saving as PDFs.
- Learning and Skill Development: Actively involved in learning and developing new skills in ASP.NET, C#, SQL, and other relevant technologies under the guidance of supervisors and other employees, demonstrating dedication to professional development throughout the internship.
- Technical Support: Provided first-level technical support to end-users via phone, addressing software, hardware, or network-related issues.
Duties & Responsibilities:
- Custom PC Building: Assembled and disassembled high-end computers optimized for gaming and multipurpose use, selecting components based on performance requirements and user preferences.
- Consulting Services: Provided consultation services to clients seeking advice on upgrading specific parts of their PCs or laptops, offering recommendations based on performance needs, budget constraints, and future-proofing considerations.
- Preventive Maintenance and Computer Upgrades: Diagnosed and resolved hardware and software issues on laptops and desktop computers, offering deep cleaning services and performing upgrades.
- Sales and Marketing: Marketed and sold custom-built PCs and hardware parts online through social media platforms.
- Quality Testing: Conducted thorough testing and quality assurance checks on assembled systems to guarantee optimal performance before delivering the final product to customers or clients.
Duties & Responsibilities:
- Preventive Maintenance: Conducted regular preventive maintenance on software and hardware components of computers across different departments, ensuring systems were updated with the latest software patches and security updates.
- Hardware Maintenance and Upgrades: Performed upgrades to desktop and laptop components to enhance system performance.
- End-User Support: Provided prompt and effective support to end-users facing hardware, software, or network issues and offered guidance and assistance in utilizing IT resources efficiently.
| Course | Institution | Date Achieved |
|---|---|---|
| Google Analytics Certification | Google LLC | February 18, 2024 |
| Oracle Cloud Infrastructure 2023 AI Foundations Associate | Oracle University | October 30, 2023 |
| Google Ads Search Certification | Google LLC | September 24, 2023 |
| Oracle Cloud Database Migration and Integration 2021 Certified Specialist | Oracle University | January 06, 2022 |
| Oracle Cloud Infrastructure Foundations 2021 Certified Associate | Oracle University | December 18, 2021 |
| Oracle Autonomous Database Cloud 2021 Certified Specialist | Oracle University | November 26, 2021 |
| Oracle Cloud Database Services 2021 Certified Specialist | Oracle University | December 29, 2021 |
| Course | Institution | Date Achieved |
|---|---|---|
| Introduction to Cybersecurity | Cisco | March 25, 2024 |
| Microsoft Azure Security Technologies | Microsoft | March 25, 2024 |
| Java Network Programming - Mastering TCP/IP: CJNP+2024 JVA | Udemy | February 07, 2024 |
| VMware vSphere Administration | Udemy | February 06, 2024 |
| JavaScript for Beginners - The Complete introduction to JS | Udemy | February 06, 2024 |
| Big Data 101 | Cognitive Class | September 20, 2023 |
| Data Privacy Fundamentals | Cognitive Class | September 29, 2023 |
| SQL and Relational Databases 101 | Cognitive Class | September 20, 2023 |
| Intermediate SQL Queries | DataCamp | June 05, 2022 |
| Understanding Data Engineering | DataCamp | April 18, 2022 |
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