Discard subsequent rules for shipping amount about magento2 HOT 15 OPEN

Hi @aleneapen. Thank you for your report.
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Hi @engcom-Bravo. Thank you for working on this issue.
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from magento2.

@magento give me 2.4-develop instance

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Hi @aleneapen. Thank you for your request. I'm working on Magento instance for you.

from magento2.

Hi @aleneapen, here is your Magento Instance: https://f8fd22f80ea4faaa323e4d586df0fa8c.instances-prod.magento-community.engineering
Admin access: https://f8fd22f80ea4faaa323e4d586df0fa8c.instances-prod.magento-community.engineering/admin_fdb3
Login: 8e65dffe
Password: 68751eaaf747

from magento2.

@magento give me 2.4-develop instance

from magento2.

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

from magento2.

Hi @engcom-Bravo, here is your Magento Instance: https://f8fd22f80ea4faaa323e4d586df0fa8c.instances-prod.magento-community.engineering
Admin access: https://f8fd22f80ea4faaa323e4d586df0fa8c.instances-prod.magento-community.engineering/admin_53ef
Login: 301ba636
Password: 20786fa664a5

from magento2.

Hi @aleneapen,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

Steps to reproduce

Create the first cart price rule:
Rule Information:
Active: Yes
Coupon: Specific Coupon
Coupon Code: 50OFF
Priority: 0
Condition: None
Actions
Apply: Percent of product price discount
Discount Amount: 50%
Maximum Qty Discount is Applied To: 0
Discount Qty Step (Buy X): 0
Apply to Shipping Amount: No
Discard subsequent rules: Yes

Create the second cart price rule
Rule Information:
Active: Yes
Coupon: No Coupon
Priority: 1
Condition:
If trial SKU is in cart
Actions
Apply: Percent of product price discount
Discount Amount: 100%
Maximum Qty Discount is Applied To: 1
Discount Qty Step (Buy X): 0
Apply to Shipping Amount: Yes
Discard subsequent rules: Yes

Add to cart 2 products: first product = trial SKU, second product = non-trial SKU.
The second rule applies
Trial SKU price: $20
Non-trial SKU price: $100
Shipping: $10
Subtotal: $130
Discount: -$30.00

It is working fine here.

Apply Discount Code: 50OFF
The first rule is applied correctly but the second rule's shipping discount is applied incorrectly
Trial SKU price: $20
Non-trial SKU price: $100
Shipping: $10
Subtotal: $130
Discount: -$70

Here discount $70 is getting applied Could you please elaborate how discount should be $60.

Thanks.

from magento2.

Hi @engcom-Bravo,
here is my thinking:
the discount should be $60 because the second rule shipping discount shouldn't apply.

Since the first rule had priority = 0 and Discard subsequent rules: Yes, and Apply to shipping Amount = No
so the second rule shouldn't apply.

Is that the intended behaviour?

from magento2.

Hi @aleneapen,

Thanks for your update.

Here i have deactivated the second price rule it is working fine here.Discount is $60

As per the document https://experienceleague.adobe.com/docs/commerce-admin/marketing/promotions/cart-rules/price-rules-cart-create.html?lang=en#step-1%3A-add-a-rule

The Priority setting is important when two cart rules/coupon codes are valid for the same product at the same time. The rule with the highest Priority setting (1 being the highest) controls the cart action

When we are applying both cart price rules

As per devdocs second cart price rule should apply to product with 20$ with having priority 1 in that case total discount will be above $70 because it will give 100% discount.could you please check document and please let us know if we are missing anything and elaboarte the steps.

Thanks.

from magento2.

Hi @engcom-Bravo,
The documentation is unclear. 0 is higher priority than 1.

lower number in priority field = higher priority.
0 is the highest priority

Also see this comment on a similar issue: #27202 (comment)

So technically, the second rule (with priority = 1) shouldn't apply at all in our test case.

from magento2.

Hi @aleneapen,

Thanks for your update.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.kindly refer the screenshots.

Discount is applied as $70.As per the documentation https://experienceleague.adobe.com/docs/commerce-admin/marketing/promotions/cart-rules/price-rules-cart-create.html?lang=en#step-1%3A-add-a-rule cart price rule having high priority is should control action.Here second rule should not apply.

Hence Confirming the issue.

Thanks.

from magento2.

✅ Jira issue https://jira.corp.adobe.com/browse/AC-9612 is successfully created for this GitHub issue.

from magento2.

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

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