K-Type does not work reliably with Mac. about controller HOT 11 OPEN

Sounds like #371 (which is affecting me)

from controller.

Recently begun experiencing this issue after I flashed a new map onto the device. Unit was working fine prior, and had been flashed back in 2018.

Keyboard appears to restart constantly, and after about ten minutes, begins working normally again.

Have tried an AmazonBasics USB-A to C cable and a generic USB-C cable to my dock, an Apple USB-C to USB-C directly into the machine. System is a 2017 MacBook Pro.

EDIT: OS is macOS 10.14.6

from controller.

I had the same issue today -- I'm guessing it has to do with some USB issue on the mac that was introduced recently. It looks like restarting the mac fixed the issue for me (at least until I tried to reconfigure in kiibohd config again, at which point it freaked out again and I had to restart again). The flashed firmware actually worked, but no input was coming from the keyboard until I restarted...

from controller.

Hey folks, I've just upgraded Mac OS to Catalina (10.15.2) and this issue has gone away entirely. No problems connecting my Hexgears Gemini Dusk; no problems entering/exiting flash mode or flashing a custom configuration. I've no idea what Apple's changed between major versions, but they seem to have fixed it!

from controller.

I tried a different USB-C to USB-A cable that I had (From Google) - it did not work either.

I tried a USB-C to USB-C cable (from Apple) directly from the laptop to the keyboard, and that did not work either.

from controller.

Also similar to #358.

Seems like this is a USB power or hardware issue. Either with MacOS or with the controller on the keyboard.

from controller.

I too upgraded recently to Catalina. I hadn't tried running kiibohd config again until just now, and it worked for me as well...

from controller.

Interesting! Thanks for the update. Please let me know if there are any more issues.
(I'm working on a bunch of USB things for HID-IO features)

from controller.

Good to know that Catalina fixes it - but unfortunately I am unable to upgrade my work laptop right now and will be on 10.14 for the forseable future...

from controller.

Also sounds like your case was more exaggerated than mine. In my case, restarting the computer would get it talking to the keyboard fine again...

from controller.

@intafon I can confirm that restarting mac fixes the issues and the keyboard works as expected. However any time you flash a new firmware to the keyboard you'll have to restart your computer again.

from controller.