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kalcaddle avatar kalcaddle commented on May 22, 2024

We have tested FTP built on Linux and windows. We have not encountered this problem,
Please provide the FTP server details,

Operating system and version:
FTP server software and version:
Kodbox server operating system and version:
Web server software webserver and PHP version:

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RallyTuning avatar RallyTuning commented on May 22, 2024

Tested from 2 different online hosts and kodbox 1.24 (1111) PHP 7.4.24 (64bit) Linx hosting + a local host on my PC with PHP 7 64bit Windows 10 Pro)

I have tried all 3 installations to connect to these FTP servers:

  • Local FileZilla server 0.9.41 64 bit on Windows 10 Pro
  • Remote FileZilla server 0.9.41 64 bit on Windows Server 2019
  • Remote FTP from the same host as where kodbox is installed. (i mean, i also tried to connect and add the same hosting as kodbox is installed)

So, 3 different installations and 3 different FTP server for a total 9 different tests... no one work sadly.

If you know some test server, i would like to try it. Or maybe if there is a log of kodbox connections status

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nemohsia avatar nemohsia commented on May 22, 2024

Try to set the write permission for the shared directory on the FileZilla server.

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RallyTuning avatar RallyTuning commented on May 22, 2024

They are already set to 777

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nemohsia avatar nemohsia commented on May 22, 2024

Instead of setting permissions on the directory directly through the command line, check the settings through the FileZilla server. I tried to build an FTP service with FileZilla. After checking the writable option on the FileZilla server, it can work normally.

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RallyTuning avatar RallyTuning commented on May 22, 2024

I did in both cases. Same FTP server works good with other FTP clients (desktop)

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nemohsia avatar nemohsia commented on May 22, 2024

The ability of the desktop client to connect only means that the FTP service is normal, but it does not mean that other methods (PHP) can connect normally and have the right to operate files. When adding FTP storage in the KodBox, its running process is to connect to FTP, log in, and create new folders and files. Therefore, even if you can connect and log in, if you don't have permission to create new folders and files, the storage will still fail to add.
We have built FTP services in different ways, including the FileZilla, and the tests are all normal. If it's convenient, you can send us the account information of the FTP server that can reproduce this abnormality by email ([email protected]), and we will conduct a debugging test to find specific problems.

This is about the configuration of the FileZilla server:
WechatIMG28193

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RallyTuning avatar RallyTuning commented on May 22, 2024

Thanks for your reply.
So, permissions are ok, either "777" and "write, read, access, edit, append". As you can see in the log above, it actually connect to the server, but no other commands are given... just disconnect right after the connection successful.

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