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kalcaddle avatar kalcaddle commented on June 1, 2024

未发现该问题,麻烦提供一下详细操作步骤, 手机操作系统及版本, 使用的浏览器及版本.我们测试下看看.

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jdysya avatar jdysya commented on June 1, 2024

未发现该问题,麻烦提供一下详细操作步骤, 手机操作系统及版本, 使用的浏览器及版本.我们测试下看看.

我试了几个手机都是这样啊，分别是Redmi k70 pro,Honor x10 max，用的自带的浏览器、谷歌浏览器、Edge浏览器都会这样
表现就是上传的视频文件会损坏,可道云无法在线播放
image

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jdysya avatar jdysya commented on June 1, 2024

未发现该问题,麻烦提供一下详细操作步骤, 手机操作系统及版本, 使用的浏览器及版本.我们测试下看看.

刚刚又测试了一下，同样的一个视频文件，在官方演示网站(https://demo.kodcloud.com/#user/login) 是正常的，但是在我服务器上部署的就不行（手机客户端上传则是正常的，电脑网页端也正常），不知道是什么原因

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kalcaddle avatar kalcaddle commented on June 1, 2024

可能是服务器配置问题引起，升级到最新版看下，方便的话提供个站点和账号我们看看，内网的话安装开启一下内网穿透插件。
email: warlee#kodcloud.com

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jdysya avatar jdysya commented on June 1, 2024

可能是服务器配置问题引起，升级到最新版看下，方便的话提供个站点和账号我们看看，内网的话安装开启一下内网穿透插件。 email: warlee#kodcloud.com

好的，稍等

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kalcaddle avatar kalcaddle commented on June 1, 2024

是存储设置为腾讯cos对象存储时,上传方式为直传时,Android手机浏览器上传时兼容问题(可以设置存储开启中转)
1.50.02 已修复兼容.

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