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Comments (13)

jimaek avatar jimaek commented on June 10, 2024

Hey, thanks for reporting. Does this happen every single time you connect, even after reboots?

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Daniel15 avatar Daniel15 commented on June 10, 2024

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jimaek avatar jimaek commented on June 10, 2024

Thats the first time we see that error. Do you maybe have an extra SDCard you could flash and test? In case its a hardware issue with the card itself.
Otherwise I think the best would be if you could ship us the probe to take a look and order a new one via https://hubs.ly/Q01-735y0

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jimaek avatar jimaek commented on June 10, 2024

Hey, please let me know if it worked :) I want to take this into account when ordering future hardware to ensure it doesn't happen again

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Daniel15 avatar Daniel15 commented on June 10, 2024

Hey @jimaek, sorry for the delay. I haven't had time to test with a different MicroSD card. I might have a spare one somewhere - I'll see if I can get time this weekend. How do I flash the SD card?

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jimaek avatar jimaek commented on June 10, 2024

Its very simple, connect the card to the computer, download the gz file here https://github.com/jsdelivr/globalping-hwprobe/releases/tag/v1.4 and flash it using balenaEtcher. Just make sure you select the correct device when flashing.

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Daniel15 avatar Daniel15 commented on June 10, 2024

Good news - I reflashed the SD card it came with, and now it seems to be working fine.

Thanks!
Daniel

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jimaek avatar jimaek commented on June 10, 2024

Great, could you take a picture of the bad card? I want to avoid buying them in the future

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Daniel15 avatar Daniel15 commented on June 10, 2024

@jimaek Here you go. Sorry for the delay:

20231029_153139

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jimaek avatar jimaek commented on June 10, 2024

Of all the cards I bought this is the one I didn't expect to fail. I noted it. Thank you!
We will soon order more probes and I will avoid this card

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risturiz avatar risturiz commented on June 10, 2024

Can confirm same problem with same card... I flashed sandisk new one and its working again

photo_2024-03-28_11-40-31

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JabLuszko avatar JabLuszko commented on June 10, 2024

also can throw +1 for same problem, same card. (LET batch I guess :D)
Can't tell for how long as I didn't check logs in months.

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jimaek avatar jimaek commented on June 10, 2024

Looks like the SD Card I purchased werent very reliable :( Can you please send me their names so I could blacklist them?
I'm currently testing some Kioxia cards and so far they're very stable, I'll probably use them in the next batch

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