Comments (30)
jeevatkm
commented on June 13, 2024
@wikiaal Thanks for reporting an issue. I have responded on Disqus and add-on portal.
Could you please share following information?
- Thunderbird version you're using
- RWH add-on debug log
- First enable the debug log via add-on preferences on
AboutTab - CheckEnable debug mode - Then open
Error Consolewindow by pressingShift + Command + J - Now do both
Reply and Forwardbehavior on the emails you have an issue - Share all the debug line starts with
RWHfrom the error console window
- First enable the debug log via add-on preferences on
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jeevatkm
commented on June 13, 2024
And also Mail account type info, such Gmail, Outlook/Exchange, etc.
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wikiaal
commented on June 13, 2024
In my case, to activate Mozilla Error Console, the right way is CTRL + SHIFT + J
My mail accont is GMail and the issue occurs with any type of mail account that sent the mail (GMail, Outlook, Live, etc.).
===This is code for a Reply to an email in Error Console===
RWH DEBUG Is HTML compose: true
RWH DEBUG Reply/ReplyAll mode
RWH DEBUG signatue in the bottom
RWH DEBUG reached blockquote, so no signature
RWH DEBUG Message URI: imap-message://andrea.a.locatelli%[email protected]/INBOX#9519
RWH DEBUG Locale date format
RWH DEBUG
From: Luca Moretti
To: Andrea Locatelli
CC:
Subject: Windows Update issue KB4054517
Date: Wednesday, Jan 3, 2018 11:16 E
RWH DEBUG Font face: Tahoma Font size: 13 Color: #000000
RWH DEBUG Header HTML: <div id="rwhMsgHeader"><br /><hr id="rwhMsgHdrDivider" style="border:0;border-top:1px solid #B5C4DF;padding:0;margin:10px 0 5px 0;width:100%;"><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>From:</b> Luca Moretti</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>Sent:</b> Wednesday, Jan 3, 2018 11:16 E</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>To:</b> Andrea Locatelli</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>Subject:</b> Windows Update issue KB4054517</font></span><br/><br /></div>
=== This is code for a Forward to an email Error Console ===
RWH DEBUG Initializing
RWH DEBUG Is HTML compose: true
RWH DEBUG Forward mode
RWH DEBUG Message URI: imap-message://andrea.a.locatelli%[email protected]/INBOX#9519
RWH DEBUG Locale date format
RWH DEBUG
From: Luca Moretti
To: Andrea Locatelli
CC:
Subject: Windows Update issue KB4054517
Date: Wednesday, Jan 3, 2018 11:16 E
RWH DEBUG Font face: Tahoma Font size: 13 Color: #000000
RWH DEBUG Header HTML: <div id="rwhMsgHeader"><br /><hr id="rwhMsgHdrDivider" style="border:0;border-top:1px solid #B5C4DF;padding:0;margin:10px 0 5px 0;width:100%;"><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>From:</b> Luca Moretti</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>Sent:</b> Wednesday, Jan 3, 2018 11:16 E</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>To:</b> Andrea Locatelli</font></span><br/><span style="margin: -1.3px 0 0 0 !important;"><font face="Tahoma" color="#000000" style="font: 13px Tahoma !important; color: #000000 !important;"><b>Subject:</b> Windows Update issue KB4054517</font></span><br/><br /></div>
RWH DEBUG signatue in the bottom
RWH DEBUG isSignature: false
RWH DEBUG sigNode: undefined
=== ===
Result is that, despite the fact that replied/forwarded mails are HTML, the replied/forwarded content is always plain text.
Kind regrads
Andrea
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jeevatkm
commented on June 13, 2024
@wikiaal You're right, on windows this is correct way to bring error console.
In my case, to activate Mozilla Error Console, the right way is CTRL + SHIFT + J
What is your thunderbird version?
I will analyze and get back to you. Thanks for sharing debug information.
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wikiaal
commented on June 13, 2024
@jeevatkm I'm using Thunderbird 52.5.2 on Windows 10 x64 1709
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wikiaal
commented on June 13, 2024
Mmm... really odd behavior... for example, replying/forwarding your notification email received from GitHub doesn't convert replied/forwarded content to plain text.
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wikiaal
commented on June 13, 2024
In some case, behavior is different between Reply (HTML) and Forward (plain text)
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jeevatkm
commented on June 13, 2024
@wikiaal Typically RWH add-on composes the mail headers based on mail type such as HTML or Plain text.
As in thunderbird, if you hold shift key and do reply/forward it will always compose plain text regardless. RWH add-on respects that.
In your case I need to do homework at my end first then I will get back. My best guess is mostly its related to your thunderbird settings that causes add-on some interferences.
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wikiaal
commented on June 13, 2024
My Thunderbird client is set to send HTML format anyway
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jeevatkm
commented on June 13, 2024
@wikiaal Could you please try RWH v2.0-beta and share your feedback?
https://docs.myjeeva.com/rwh-moziila/[email protected]
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wikiaal
commented on June 13, 2024
Hmmm... at link https://docs.myjeeva.com/rwh-moziila/[email protected]
I receive a 404 Not Found error.
From: Jeevanandam M.
Sent:
Sunday, Feb 18, 2018 3:01 E
To:
jeevatkm/ReplyWithHeaderMozilla
Cc:
wikiaal; Mention
Subject:
[jeevatkm/ReplyWithHeaderMozilla] Replied/forwarder content
is always plain text (#29)
@wikiaal Could you please try RWH
v2.0-beta and share your feedback?
https://docs.myjeeva.com/rwh-moziila/[email protected]
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.
{"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/jeevatkm/ReplyWithHeaderMozilla","title":"jeevatkm/ReplyWithHeaderMozilla","subtitle":"GitHub repository","main_image_url":"https://cloud.githubusercontent.com/assets/143418/17495839/a5054eac-5d88-11e6-95fc-7290892c7bb5.png","avatar_image_url":"https://cloud.githubusercontent.com/assets/143418/15842166/7c72db34-2c0b-11e6-9aed-b52498112777.png","action":{"name":"Open in GitHub","url":"https://github.com/jeevatkm/ReplyWithHeaderMozilla"}},"updates":{"snippets":[{"icon":"PERSON","message":"@jeevatkm in #29: @wikiaal Could you please try RWH v2.0-beta and share your feedback?\r\n\r\nhttps://docs.myjeeva.com/rwh-moziila/[email protected] "}],"action":{"name":"View Issue","url":"#29 (comment)"}}}
![https://cloud.githubusercontent.com/assets/143418/17495839/a5054eac-5d88-11e6-95fc-7290892c7bb5.png","avatar_image_url":"https://cloud.githubusercontent.com/assets/143418/15842166/7c72db34-2c0b-11e6-9aed-b52498112777.png","action":{"name":"Open](https://cloud.githubusercontent.com/assets/143418/17495839/a5054eac-5d88-11e6-95fc-7290892c7bb5.png","avatar_image_url":"https://cloud.githubusercontent.com/assets/143418/15842166/7c72db34-2c0b-11e6-9aed-b52498112777.png","action":{"name":"Open){kind=link}
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jeevatkm
commented on June 13, 2024
@wikiaal It seems I made a typo in the URL.
https://docs.myjeeva.com/rwh-mozilla/[email protected]
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wikiaal
commented on June 13, 2024
Installed ReplyWithHeader
2.0 beta: I do not see improvements if compared to 1.5. I get the same unpredictability in
text formatting (sometimes html, sometimes plain) when
I reply / forward mail
messages. I'm using
Thunderbird 52.6.0.
Kind regards
Andrea Locatelli
From: Jeevanandam M.
Sent:
Sunday, Feb 18, 2018 17:59 E
To:
jeevatkm/ReplyWithHeaderMozilla
Cc:
wikiaal; Mention
Subject:
[jeevatkm/ReplyWithHeaderMozilla] Replied/forwarder content
is always plain text (#29)
@wikiaal It seems I made a typo in
the URL.
https://docs.myjeeva.com/rwh-mozilla/[email protected]
—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.
{"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/jeevatkm/ReplyWithHeaderMozilla","title":"jeevatkm/ReplyWithHeaderMozilla","subtitle":"GitHub repository","main_image_url":"https://cloud.githubusercontent.com/assets/143418/17495839/a5054eac-5d88-11e6-95fc-7290892c7bb5.png","avatar_image_url":"https://cloud.githubusercontent.com/assets/143418/15842166/7c72db34-2c0b-11e6-9aed-b52498112777.png","action":{"name":"Open in GitHub","url":"https://github.com/jeevatkm/ReplyWithHeaderMozilla"}},"updates":{"snippets":[{"icon":"PERSON","message":"@jeevatkm in #29: @wikiaal It seems I made a typo in the URL.\r\nhttps://docs.myjeeva.com/rwh-mozilla/[email protected]"}],"action":{"name":"View Issue","url":"#29 (comment)"}}}
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jeevatkm
commented on June 13, 2024
@wikiaal Its an internal improvements, new feature, etc. Also v2.0-beta debug log is more informative in-terms of flow, handling, etc.
I'm sure you have some unique issue. Its good to address that.
It would be best to have screen share session tomorrow for debugging and analyzing. I'm in PST time zone, let me know the time; we can have the session.
PS: During a debugging please use English version of Thunderbird, so that I can read/see the mail settings which you're using.
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wikiaal
commented on June 13, 2024
@jeevatkm Okay, we can arrange a screen share session (I have TeamViewer installed). My time zone is +9 hours (CET - Central European Time) far from yours, so we could schedule it between 9:00 am and 11:00 am (PST - Pacific Standard Time) which is between 6:00 pm and 8:00 pm for me (CET). I'll provide to install Thunderbird EN-US to let you to have settings in English.
Kind regards
Andrea
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jeevatkm
commented on June 13, 2024
@wikiaal Between 9:00 am and 11:00 am (PST) Sounds good. I will ping you on this thread once I get up in the morning. Also I will install TeamViewer.
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wikiaal
commented on June 13, 2024
@jeevatkm Okay between 9:00 am and 11:00 am (PST). I'll wait for your ping on this thread. Andrea
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jeevatkm
commented on June 13, 2024
@wikiaal I'm ready and I have installed TeamViewer too.
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jeevatkm
commented on June 13, 2024
@wikiaal Also what is your choice of messaging/chat app, so we can jump onto?
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wikiaal
commented on June 13, 2024
@jeevatk I'm coming: 3-4 minutes and I'm ready.
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jeevatkm
commented on June 13, 2024
@wikiaal Okay, thanks.
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wikiaal
commented on June 13, 2024
Tried to install en-US version of Thunderbird but menu language continue to be Italian.
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jeevatkm
commented on June 13, 2024
That is okay. I will take your help. Any chat app we can use for message/audio?
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wikiaal
commented on June 13, 2024
Thunderbird is open, if you want to communicate, please, open a a text file on the desktop and write.
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jeevatkm
commented on June 13, 2024
@wikiaal understood. I have deleted your post just now.
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wikiaal
commented on June 13, 2024
ok, you have control of my computer
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jeevatkm
commented on June 13, 2024
@wikiaal thanks for your time for debugging.
After analysis:
- It seems Thunderbird unable to determine the email type properly for some emails.
- It could be related to sender email client or mail server or thunderbird itself
RWH add-on gets the email information from thunderbird and acts upon it. So add-on is working fine.
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jeevatkm
commented on June 13, 2024
@wikiaal We haven't tried this option. Can you turn off this option (available under Tools -> Account Settings -> Email Account)?
and then try Reply & Forward. See how it behaves?
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wikiaal
commented on June 13, 2024
If I correctly understood your request, here the result:
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jeevatkm
commented on June 13, 2024
@wikiaal Yes, you understood correctly. Thanks for sharing the result.
So our morning conclusion stays correct. This setting is not helpful too.
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- New line missing when forwarding message (signature included) #134 HOT 4
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