Avatars do not display in Disqus about website HOT 3 CLOSED

Response from Disqus support

Hi Jacob,

Thanks for reaching out to us.
Basically, Disqus waits to load avatars until the browser viewport gets close to the Disqus embed, loading them just in time. If your site is scrolling a whole

for the page, Disqus will never see that the viewport is on the Disqus embed.

Try using this configuration variable within the Disqus config section of the embed code:

DISQUS.reset({
reload: true,
config: function () {
this.experiment.enable_scroll_container = true;
}
});

If you still have questions about how to fix this, we recommend posting your question to the Disqus developers group which can be found here: http://groups.google.com/group/disqus-dev – please include in your post that we sent you and a link to your page.

If you have any separate questions, please start a new case with us at http://disqus.com/support and we’ll be happy to help.

Best,
-Ryan
Product Support

from website.

I've tried putting that piece of code everywhere I can think of and haven't managed to make it work.

from website.

Asked for help here.

This post looks like the same issue too.

from website.