App crashes when clicked on a non system app about datamonitor HOT 31 CLOSED

• Does this happen every time?
• I can see in the screenshot for step 3 & 4 that apps appear twice. This is due to the function running twice and and loading half-baked data into the list. This is a bug and is (hopefully) fixed in the upcoming version. So the crash was probably due to this issue.

from datamonitor.

Does this happen every time?

Yes

So the crash was probably due to this issue.

I don't know for sure but I don't have any issues viewing data sent and received for system apps the issue only occurs with non- system aka user apps

from datamonitor.

I can see in the screenshot for step 3 & 4 that apps appear twice

Sometimes app appear twice may be 1 in 3 times but other times they only appear once

from datamonitor.

Might be something related to #41 not sure though

from datamonitor.

If it happens every time, even when the apps appear once, then it might be some other issue.
Have you granted all permissions?
Could be related to #41 but not sure.
Can you grab logs?

from datamonitor.

Have you granted all permissions?

Allowed access to app usage
Denied battery optimization

Can you grab logs?

Not at the moment no pc/adb and my device is non rooted as I'm on a holiday for a couple of months. If you have a debug version with logcat inbuilt I will more than happy to help. Many apps have created same debug type version to access the problems better one example is new pipe in github. So either you should create a debug version or get a logcat inbuilt in the app to catch crash reports

from datamonitor.

One more thing that I noticed is that app only crashes after loading the screen time in just before crash screenshot above. Here is what happens

1. The screen time says loading
2. As soon as the screen time finishes loading and give me a value like 40 minutes or something the app crashes.

Pretty consistent bug

from datamonitor.

Strange, seems like accessing screen time data is causing the error.
Is there any additional permission in ColorOS that I'm unaware of?

get a logcat inbuilt in the app to catch crash reports

Crash reporter has been implemented in the app for upcoming versions. I can provide you with a build for reporting logs. Can you pm me on telegram ?

from datamonitor.

Can you pm me on telegram ?

sorry don't use telegram never felt the need

Can you provide me the app here or somewhere else like in mail or something or do I have to create a new account on telegram for this specific purpose

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sorry don't use telegram

That's alright, you can drop me a mail

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from datamonitor.

Well it doesn't work either it still crashes and then takes me to the following screen

1. Clicking on anything other than github will simply close the app
2. Clicking on github takes me to open a new issue page of this repository using default browser.
3. The app doesn't even have an option to copy logs or something neither does it autofill when selecting the github option
4. The scaling of text is also incorrect cause message beneath email header is only partially visible and the page could not be scrolled further.

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Here are permissions screens if you need

from datamonitor.

Your crash reporter should allow at least ability to copy crash logs to be further posted into github or other support forums

from datamonitor.

Something like this should be implemented for error reporting

from datamonitor.

Clicking on anything other than github will simply close the app

Will check what's happening here.

The app doesn't even have an option to copy logs

When you select github, it automatically copies the crash logs to clipboard.

The scaling of text is also incorrect

Will be fixed

from datamonitor.

Your crash reporter should allow at least ability to copy crash logs

Yeah, will add an option to manually copy logs

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When you select github, it automatically copies the crash logs to clipboard

1. Nothing gets copied
2. Suggestion to add a toast that error report is copied to clipboard if it's intended to be that way

from datamonitor.

Once the logs are copied to clipboard, a Toast is shown regarding the same. As logs are no being copied in your case, maybe that's why you weren't shown any Toast.

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Also make debug version separate from original app as it unnecessarily increases the app size if appropriate

from datamonitor.

Also make debug version separate from original app

Debug version is not released. Only release builds are available for download.

from datamonitor.

@itsdrnoob Copy data button still doesn't work and once clicked on copy logs the app crashes but I got the file from cache folder as advised
Here is the log obtained

--------- beginning of main
11-06 18:16:30.889 22931 22931 W main : type=1400 audit(0.0:1860474): avc: denied { search } for name="/" dev="mmcblk0p40" ino=2 scontext=u:r:zygote:s0 tcontext=u:object_r:unlabeled:s0 tclass=dir permissive=0
11-06 18:16:31.025 22931 22931 W re-initialized>: type=1400 audit(0.0:1860476): avc: denied { read } for name="u:object_r:mtk_amslog_prop:s0" dev="tmpfs" ino=2254 scontext=u:r:untrusted_app:s0:c110,c261,c512,c768 tcontext=u:object_r:mtk_amslog_prop:s0 tclass=file permissive=0
11-06 18:16:31.917 22931 22931 W oob.datamonitor: type=1400 audit(0.0:1860481): avc: denied { search } for name="/" dev="mmcblk0p40" ino=2 scontext=u:r:untrusted_app:s0:c110,c261,c512,c768 tcontext=u:object_r:unlabeled:s0 tclass=dir permissive=0
11-06 18:16:34.173 22931 22931 W RenderThread: type=1400 audit(0.0:1860485): avc: denied { search } for name="/" dev="mmcblk0p40" ino=2 scontext=u:r:untrusted_app:s0:c110,c261,c512,c768 tcontext=u:object_r:unlabeled:s0 tclass=dir permissive=0
11-06 18:16:34.193 22931 22931 W RenderThread: type=1400 audit(0.0:1860486): avc: denied { search } for name="/" dev="mmcblk0p40" ino=2 scontext=u:r:untrusted_app:s0:c110,c261,c512,c768 tcontext=u:object_r:unlabeled:s0 tclass=dir permissive=0
11-06 18:16:34.325 22931 22931 W RenderThread: type=1400 audit(0.0:1860487): avc: denied { search } for name="/" dev="mmcblk0p40" ino=2 scontext=u:r:untrusted_app:s0:c110,c261,c512,c768 tcontext=u:object_r:unlabeled:s0 tclass=dir permissive=0

from datamonitor.

Copy data button still doesn't work

Because there were no logs to copy as happened in earlier cases.

Here is the log obtained

Is that all? I don't see any crash logs here.

from datamonitor.

Yup that's all it gives in a text file

I can send you screenshot and log file in txt format on mail if you like

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Every other apps works fine which i downloaded from Google Play and they all show usage time as well i can send you screenshot of multiple apps if you like which will confirm that the problem is not device specific or due to some ROM issues

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Yup that's all it gives in a text file

That's odd. I am still wondering what the issue might be, as it's not even throwing any crash logs.

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Sent via mail as well

from datamonitor.

Yup the latest app you sent fixed the problem of crash but permission denied toast still appears

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Shall i close this issue now

from datamonitor.

Yup the latest app you sent fixed the problem of crash

:)

permission denied toast still appears

I haven't done anything about it yet. Will look into it.

Shall i close this issue now

Nope, will push the fix first.

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The problem appears to be fixed

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