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JessicaS11 avatar JessicaS11 commented on July 19, 2024

Hello @mmazzolini! Thanks for posting your issue. You are right that the error itself is not coming from icepyx, but rather the data center. Based on the message, it looks like icepyx is submitting a valid request and there are not results being found. Could you share the output for icepyx.__version__? I'm noting that a few of the defaults in the url submitted appear to be older values. We may need to reach out to NSIDC directly for user support from their end.

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mmazzolini avatar mmazzolini commented on July 19, 2024

Thanks for the quick answer. My icepyx version should be 0.3.4.
I tried now conda update icepyx but looks like it doesn't upgrade to 0.6.3. should I try to reinstall it from scratch?

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arrueegg avatar arrueegg commented on July 19, 2024

I have the same issue but i'm using icepyx 0.6.3 already, is there already a solution?

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