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Comments (5)

Wheemer avatar Wheemer commented on May 27, 2024 2

Thank you for reporting properly.

I am experiencing the exact same thing.

from homebridge-myq.

cooperz avatar cooperz commented on May 27, 2024 2

I tried disabling the plugin overnight and just re-enabling this morning. It's still the same. They must have changed something again in the API / URL formatting.

from homebridge-myq.

anderfrank avatar anderfrank commented on May 27, 2024

I tried disabling the plugin overnight and just re-enabling this morning. It's still the same. They must have changed something again in the API / URL formatting.

Tried the same thing here, got same result.

from homebridge-myq.

hjdhjd avatar hjdhjd commented on May 27, 2024

Thanks for the report. This has been asked and answered - I’ve got nothing further to provide here. If you have multiple myQ integrations, you might want to disable them all for a few hours given they may be locking themselves out as well. The plugin works for the majority of folks - but I recognize you might be having issues. There is nothing more to be said or done here. I will be locking this thread as well, but leaving it pinned for folks.

My advice:

Disable any/all myQ integrations whether it’s mine or any other for several hours if you’re having an issue.
If you’re unsure: change your myQ password to definitively ensure you aren’t inadvertently generating them.
Try again the next day with HBMQ (homebridge-myq) and see if things work.

Beyond that, there’s not much to do here - we do the best we can with the API we have. It’s unsatisfying, but that’s the way it is in myQ land.

Also, a more general note to others who come across this: understand that I am one person providing something out of my free time and supporting a community I love. Remarks about how “aggressive” the support template is, or how I choose to provide support for something everyone benefits from is impolite to say the least. Please respect how I choose to provide support. You’re not the one dealing with the support deluge requests for something everyone seems to feel an entitlement toward. 😄 Please have some empathy and respect.

This is not a forum for discussion, this is a specific support channel for specific issues. If you’d like to do that, the Discord myQ channel is the place to go…there’s a lot of good dialog, and we’re a reasonably active community.

from homebridge-myq.

hjdhjd avatar hjdhjd commented on May 27, 2024

@BrendanGrant and @ryanlindsey - while well-intentioned, I am sure, I deleted your remarks because they will continue to cause confusion as to the nature of the myQ issues. I’ve stated these elsewhere, but once more:

  1. This is not a rate limiting issue, in the traditional sense, though it may appear that way at a glance. Look at the links below for more context.
  2. No, HBMQ does not poll once per second in a regular state and never has.
  3. This isn’t about “staying off the radar”. This is an intentional move by myQ to further constrain access.

More context for the curious:
#1126 (comment)
#1125 (comment)

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