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gwatts avatar gwatts commented on September 22, 2024

Hi

Thanks for the bug report - First up, just want to make sure you're trying to access the restrictions passcode (which restricts what you can do with which apps), and not the unlock passcode (which unlocks the phone itself so you can use it). Pinfinder can only help with the first.

If it's the restrictions passcode you're trying to recover, can you let me know if you're running on Mac or Windows?

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streetw avatar streetw commented on September 22, 2024

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

Hi @streetw - sorry got caught up with the day job ;-)

Can you try downloading this version: https://gwatts.com/pinfinder/pinfinder-mac-1.5.1.dev1.tar.gz

If you run it from a command prompt as ./pinfinder -diag it will generated a file called pinfinder-debug.zip which should contain some information that might be helpful to see what's going wrong - It will not contain any personal information (feel free to unzip and verify for yourself, of course) but will include the output of the command, and the file in your backup that should actually contain the pin we're trying to get.

If you can email that to [email protected] i'll take a look at it and see what's what

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

Hi Brian - Let's make things a little more straightforward - Try this version instead: https://gwatts.com/pinfinder/pinfinder-mac-1.5.1.dev2.tar.gz

This version will automatically run in a diagnostic mode and create a file called pinfinder-debug.zip in the same folder that you ran pinfinder from (ie. probably your Downloads directory)

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

Very odd; opens ok for me.... ok try this one instead https://gwatts.com/pinfinder/pinfinder-1.5.1dev2.dmg

If you open that, right click on pinfinder and select Open to run it, it should put the pinfinder-debug.zip file in your home directory (not on the desktop)

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gwatts avatar gwatts commented on September 22, 2024

@streetw any luck?

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streetw avatar streetw commented on September 22, 2024

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

@streetw the .dmg file i linked to isn't working for you either? That makes no sense; i've tried it on two machines and it works fine for me... time to reboot? ;-)

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

@streetw i'm not seeing a video linked here; where should i be looking for it?

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streetw avatar streetw commented on September 22, 2024

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

still not seeing it; feel free to email directly to [email protected]

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gwatts avatar gwatts commented on September 22, 2024

got the video - what happens if you right-click on pinfinder and select "open" - I suspect it's just due to gatekeeper complaining that the program isn't signed

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

which version of OS X are you using? Seems very odd that you can run the original version of pinfinder ok, but not this build - they're literally built the same way

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

well.. that's why i generated the .dmg version instead; it let's the OS handle unarchiving so it should of prevented any corruption issues.

Just out of curiosity - what happens if you download using Safari instead of Chrome?

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streetw avatar streetw commented on September 22, 2024

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

hi @streetw - glad you found it.. sorry this didn't work out for you; i'm still really curious why it's not working for you though.. I've not had similar feedback after 50,000+ downloads

If you do manage to get that diag version to run, I'd really love to see the output

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gwatts avatar gwatts commented on September 22, 2024

Actually given you went through that process to find it, you'll have found the file that holds the encoded pin - If you could just email me that, it might help determine why pinfinder didn't find it on the first go (assuming you don't mind me knowing what the pin is! Hopefully you've changed it ;-) )

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streetw avatar streetw commented on September 22, 2024

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gwatts avatar gwatts commented on September 22, 2024

not sure why attachments aren't working (usually just a case of dragging and dropping photos into a comment), but in any case it's really just the full contents of that 398bc9c2aeeab4cb0c12ada0f52eea12cf14f40b file that i'm after - maybe you can just email it to me

Thanks!

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gwatts avatar gwatts commented on September 22, 2024

@streetw i know you solved your problem already, but would be interested in testing a pre-release of 1.6.0 that, hopefully, will also successfully retrieve your code? Would love to know if I've actually fixed the issue

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yungwood1 avatar yungwood1 commented on September 22, 2024

Seems not working. Win10, iPad iOS 6.1.3. the copy haven't been encrypted, password truly exists on iPad, but pinfinder says "no passcode stored"... really disappointed.

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gwatts avatar gwatts commented on September 22, 2024

@yungwood1 please send me an email at [email protected] and i'll send you the test version of 1.6.0 - i'd be very interested to know if that works for you

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gwatts avatar gwatts commented on September 22, 2024

1.6.0 is now released.

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