Comments (1)
What we have seen until now is that the current service request data model works for all use cases we have, so leaving this for now.
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Related Issues (20)
- Add explicit close date for service requests HOT 1
- Expose proper CLI for commands HOT 4
- Typing repositories and injecting their dependencies HOT 1
- Communication templates missing from published package HOT 1
- Error building projects using Govflow as dependency: migrate cli source code not found HOT 3
- Allow editing of a service for a service request HOT 1
- Repositories and Services
- Limit access to backoffice API by user permissions
- Explicitly create log of events related to each request HOT 1
- Support request submissions by email HOT 1
- Add user-readable Ticket ID field HOT 3
- Workflow enhancement - assignment and "ownership" logic to users via departments HOT 19
- Support email as an inbound channel HOT 3
- Update display of referenced objects in audit strings HOT 1
- Pluggable auth
- SMS communication HOT 3
- Two-way SMS implementation HOT 1
- Tracking SMS subscription status HOT 1
- Possible enhancements for message disambiguation
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