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yvonne-rhwl avatar yvonne-rhwl commented on June 15, 2024

Our original intention in expiration is to hope that the community users can update and use the new version timely, and we invested considerable effort to constantly improve and upgrade the GTX.Zip. The expiration date will be recalculated when you download and use the new version. Our latest version is GTZ-2.1.3. If you want to continue using GTZ-2.1.2, please send us your company organization, research field information via email ([email protected]) and we will solve the problem for you as soon as possible.

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KirillKryukov avatar KirillKryukov commented on June 15, 2024

Thank you for reply and kind offer. I already upgraded to v.2.1.3, so I have no problem currently. However I note that the issues remains for your other potential users.

I understand your possibly good intentions, but auto-expiring software will only turn away any users burned by it. If you think through the two scenarios I mentioned, you will understand why.

Expiring software is a ticking bomb, ready to disrupt your workflow when you least expect it. Expiration occurs after 6 months of seemingly smooth operation, and now suddenly your work is on hold until you allocate developer time to investigate and fix the issue. Anyone who encounters this once will never touch GTZ afterwards.

In academia, reproducible data analysis is extremely important. It does not matter if I can run GTZ indefinitely (after contacting you and obtaining perpetual license). The reviewers and readers of my paper still can't reproduce my workflow.

By all means, feel free to ignore this problem. The choice is entirely yours. I am just pointing out why the auto-expiration makes GTX.Zip Professional unsuitable for any serious use, both industrial and academic.

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yvonne-rhwl avatar yvonne-rhwl commented on June 15, 2024

Thank you very much for your reminding and advice. Our consideration is indeed very imperfect. For the convenience of users, we will find a more suitable solution as soon as possible.

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KirillKryukov avatar KirillKryukov commented on June 15, 2024

Thanks, looking forward to it.

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