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garris avatar garris commented on August 15, 2024

Maybe try a simple page with a single media tag -- all default loading, no added scrips.

Use a long delay to see if the media works in this simple context.

This is to rule out that the media can be captured in the first place.

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GioAceto avatar GioAceto commented on August 15, 2024

We created a new test static html page in a new project with Node + Express. We tried testing the three iframe embeds from SoundCloud, YouTube, and Vimeo with a long delay. Only the SoundCloud embed would load and YouTube and Vimeo are still showing up blank in the screenshots. That's about as bare-bones as we can get for testing.

Our actual site uses Wordpress, and the SoundCloud embed doesn't load at all despite working on the test HTML page. We also tried removing our custom script and increasing the delay.

Do you have any other suggestions for us to try?

Thanks

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garris avatar garris commented on August 15, 2024

Hmm. I am stumped, I'm sorry I can't help here. Please post again if you figure it out. Cheers!

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