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alka1197 avatar alka1197 commented on July 24, 2024

Whenever we configured the facebook business extension , website stops working.It shows "This page isn't working".
Magento Version :2.3.1

Do you have any idea,then kindly let me know
Thank you!

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xxu3-sc avatar xxu3-sc commented on July 24, 2024

Sorry to hear it. Could you attach of a screenshot of logs? It should be located at $MagentoRoot/var/log/facebook-for-magento.log and $MagentoRoot/var/log/debug.log

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fteixeira777 avatar fteixeira777 commented on July 24, 2024

I'm getting the same error! Just homepage works. I have to comment some lines in this files:
Helper\ServerEventFactory.php
Helper\ServerSideHelper.php

Now i can access to categories page with no problems, but some events probably wont work.

If anyone finds a solution please post it.

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fteixeira777 avatar fteixeira777 commented on July 24, 2024

i think the sdk is the problem, because it cant find some classes:
FacebookAds\Api;
FacebookAds\Object\ServerSide\Event;
FacebookAds\Object\ServerSide\EventRequestAsync;

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xxu3-sc avatar xxu3-sc commented on July 24, 2024

Yeah our extension depends on facebook/php-business-sdk, so you need to run composer require facebook/php-business-sdk as the first step.

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fteixeira777 avatar fteixeira777 commented on July 24, 2024

Yeah our extension depends on facebook/php-business-sdk, so you need to run composer require facebook/php-business-sdk as the first step.

Yes, and i did it!

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