IndexError: out of range about subsyncstarter HOT 7 CLOSED

In the log file find the "Running command:" line and try to run this command manually in terminal. Show the output. Also make sure that you have SubSync installed and correct path set in config.ini

from subsyncstarter.

I am having the same error also while testing the command manually in terminal.
SubSync is installed correctly.

mkdir: cannot create directory '/run/user/0': Permission denied
Traceback (most recent call last):
File "/snap/subsync/10/bin/subsync", line 11, in
load_entry_point('subsync==0.15.0', 'gui_scripts', 'subsync')()
File "/snap/subsync/10/lib/python3.5/site-packages/subsync/main.py", line 17, in subsync
initConfig(args)
File "/snap/subsync/10/lib/python3.5/site-packages/subsync/main.py", line 32, in initConfig
loggercfg.init(level=args.logLevel, path=args.logFile)
File "/snap/subsync/10/lib/python3.5/site-packages/subsync/loggercfg.py", line 40, in init
filename=path)
File "/snap/subsync/10/usr/lib/python3.5/logging/init.py", line 1744, in basicConfig
h = FileHandler(filename, mode)
File "/snap/subsync/10/usr/lib/python3.5/logging/init.py", line 1008, in init
StreamHandler.init(self, self._open())
File "/snap/subsync/10/usr/lib/python3.5/logging/init.py", line 1037, in _open
return open(self.baseFilename, self.mode, encoding=self.encoding)
FileNotFoundError: [Errno 2] No such file or directory: '/opt/SubSyncStarter/subsync.log'
2020-04-08 20:43:42,283 - DEBUG: Error: None
2020-04-08 20:43:42,284 - DEBUG: Exit code: 1
2020-04-08 20:43:42,299 - ERROR: Sync failed - exception
Traceback (most recent call last):
File "/opt/SubSyncStarter/SubSyncStarter.py", line 51, in
if "[+] done" in output_list[-1]:
IndexError: list index out of range
Sync failed - exception

from subsyncstarter.

I was wondering if it was more of an issue with Subsync than your script.
I have tried to reinstall it with this method but there are no changes : sc0ty/subsync#8 (comment)

from subsyncstarter.

What is returned if you run subsync manually from terminal? Also try to create file /opt/SubSyncStarter/subsync.log and check if it is logging.

from subsyncstarter.

Actually, I am already doing it from terminal so I can have the complete log returned.
One of the first things that I did, is creating subsync.log with touch command inside SubSyncStarter folder (I am using Ubuntu 18.04 LTS).

Also, I doubled-checked if permissions were ok on that folder (/opt/SubSyncStarter) :

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Ok, but the log is from SubSyncStarter, try to find in the log file line starting with "Running command:" which is running SubSync and run it and paste here the output.

from subsyncstarter.

I've rewritten this part, should be working better. I've also added blacklisting using bazarr API provided my pull request to add variables to post-processing would be merged.

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