Comments (2)
Which practice provides a single point of contact for users?
Incident Management.
Change Control.
Service Desk.
X Service Request Management.
The answer is Service Desk, I am not sure how many other's are wrong here but now I am unsure truly how well or bad I have gone, I even bought your Udemy course now I am second guessing that purchase.
Hey, I replied already on Udemy. Once again, feel free to request for a refund!
Fixed in ec689a0
from itil-4-foundation-it-service-management-practice-tests-exams-questions-answers.
@ylnest2018 I'm sad to see you're no longer a student over there, even though your Udemy comments were very enthusiastic :( Next time, kindly please leave a positive review if you're happy; it helps us to grow!
from itil-4-foundation-it-service-management-practice-tests-exams-questions-answers.
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