TraXile won't install properly about traxile HOT 5 CLOSED

Also, I get this error if I try to access the help > chat commands.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at TraXile.Main.OpenChildWindow(Form form)
at TraXile.Main.chatCommandsToolStripMenuItem1_Click(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll

TraXile
Assembly Version: 1.2.6.0
Win32 Version: 1.2.6
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/TraXile.exe

System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9181.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9206.0 built by: NET481REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9200.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll

System.Windows.Forms.DataVisualization
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.DataVisualization/v4.0_4.0.0.0__31bf3856ad364e35/System.Windows.Forms.DataVisualization.dll

log4net
Assembly Version: 2.0.12.0
Win32 Version: 2.0.12.0
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/log4net.DLL

System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9191.0 built by: NET481REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll

Microsoft.Data.Sqlite
Assembly Version: 5.0.7.0
Win32 Version: 5.0.721.26102
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/Microsoft.Data.Sqlite.DLL

netstandard
Assembly Version: 2.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/netstandard/v4.0_2.0.0.0__cc7b13ffcd2ddd51/netstandard.dll

SQLitePCLRaw.core
Assembly Version: 2.0.4.976
Win32 Version: 2.0.4.976
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/SQLitePCLRaw.core.DLL

SQLitePCLRaw.batteries_v2
Assembly Version: 2.0.4.976
Win32 Version: 2.0.4.976
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/SQLitePCLRaw.batteries_v2.DLL

SQLitePCLRaw.provider.dynamic_cdecl
Assembly Version: 2.0.4.976
Win32 Version: 2.0.4.976
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/SQLitePCLRaw.provider.dynamic_cdecl.DLL

System.Memory
Assembly Version: 4.0.1.1
Win32 Version: 4.6.27617.02
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/System.Memory.DLL

SQLitePCLRaw.nativelibrary
Assembly Version: 2.0.4.976
Win32 Version: 2.0.4.976
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/SQLitePCLRaw.nativelibrary.DLL

System.Runtime.InteropServices.RuntimeInformation
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.InteropServices.RuntimeInformation/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.InteropServices.RuntimeInformation.dll

Windows.Storage
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/WINDOWS/SysNative/WinMetadata/Windows.Storage.winmd

System.Runtime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll

Windows.Foundation
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/WINDOWS/SysNative/WinMetadata/Windows.Foundation.winmd

System.Runtime.InteropServices.WindowsRuntime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.InteropServices.WindowsRuntime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.InteropServices.WindowsRuntime.dll

System.ValueTuple
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ValueTuple/v4.0_4.0.0.0__cc7b13ffcd2ddd51/System.ValueTuple.dll

System.Runtime.CompilerServices.Unsafe
Assembly Version: 4.0.4.1
Win32 Version: 4.6.28619.01
CodeBase: file:///C:/Program%20Files%20(x86)/dermow/TraXile/System.Runtime.CompilerServices.Unsafe.DLL

System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.8.9032.0 built by: NET481REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

from traxile.

Hi! Did TraXile work before you re-installed the PC or is it the first time you are trying to install it? You could try the following:

1. Stop Traxile
2. Delete the config file: \AppData\Roaming\TraXile\config.xml
3. Try to start TraXile again

In the same directory, there should be a logfile - maybe there is some helpful information?

from traxile.

Closed due to no reply

from traxile.

I apologize for not responding, don't remember seeing your response until you closed it.

Traxile used to work once upon a time and then I had to rebuild my computer. After the new install I couldn't get Traxile to work again.

I deleted the config file you mentioned and tried again and it's working.

Thank you

from traxile.

No problem! Nice to hear, that it works now! :-)

from traxile.