Comments (7)
MStraeten
commented on August 17, 2024
without more information no one can help since it’s not a general issue.
so give some more information, logfile, …
see https://www.darktable.org/about/faq/#faq-windows-logs
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Eros-DS
commented on August 17, 2024
I don't know how to explain it in other ways because the problem is very
simple. When I want to select a RAW image directly from Darktable from the
folders on my desktop and go to the "Darkroom" section (to then start my
edits), the Darktable program stops
Il sab 11 mag 2024, 21:42 Martin Straeten ***@***.***> ha
scritto:
… without more information no one can help since it’s not a general issue.
so give some more information, logfile, …
see https://www.darktable.org/about/faq/#faq-windows-logs
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ralfbrown
commented on August 17, 2024
Telling us that the program crashes is no more useful in getting the bug addressed than telling a mechanic that your car doesn't work. Please provide the requested logs so that we can understand what the actual problem is.
Does the crash happen for any raw file from any camera? Any raw file, but only from a specific camera model? Only specific raw files? (you can download files from many different camera models from raw.pixls.us)
Does the crash happen with JPEGs? Does the crash happen with images in a different folder? (special characters in the path have caused problems in the past)
Does the crash happen if you reset darktable's configuration? (rename the .config/darktable directory to something else)
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Eros-DS
commented on August 17, 2024
Does the crash occur with any raw file from any camera? - I have a camera
and I only use this one so I don't know what happens to other cameras.
Some raw files, but only from a specific camera model? - I only use one
camera
Only specific raw files? - 90% of RAW files don't work
Does the crash occur with JPEGs? - No
Does the crash occur with images in a different folder? - Yes
Does the crash occur if you reset the darktable configuration? - I don't
know how I could do it but I uninstalled Darktable and redownloaded it 3
times
Il dom 12 mag 2024, 05:50 Ralf Brown ***@***.***> ha scritto:
… Telling us that the program crashes is no more useful in getting the bug
addressed than telling a mechanic that your car doesn't work. Please
provide the requested logs so that we can understand what the actual
problem is.
Does the crash happen for any raw file from *any* camera? Any raw file,
but only from a specific camera model? Only specific raw files? (you can
download files from many different camera models from raw.pixls.us)
Does the crash happen with JPEGs? Does the crash happen with images in a
different folder? (special characters in the path have caused problems in
the past)
Does the crash happen if you reset darktable's configuration? (rename the
.config/darktable directory to something else)
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MStraeten
commented on August 17, 2024
giving more unspecific information doesn’t help. I can edit images from several cams every day on a windows machine without such issues. Does this information help in your case - obviously not.
So if you’re interested to get help, be more specific, provide raw files that fails, log files - help the developers to reproduce your case (not my or their scenario) but keep in mind: most of them aren’t using windows and so they need log files to get an idea what might happen on your machine.
please read the windows related chapters of the faq: just uninstall/reinstall doesn’t affect your configuration - you need to do this manually
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Eros-DS
commented on August 17, 2024
I would like to be more specific but I don't know where to get and how to
verify the information you need.
If you can tell me what exactly the information you need would be, I will
gladly try to provide it to you
Il dom 12 mag 2024, 10:53 Martin Straeten ***@***.***> ha
scritto:
… giving more unspecific information doesn’t help. I can edit images from
several cams every day on a windows machine without such issues. Does this
information help in your case - obviously not.
So if you’re interested to get help, be more specific, provide raw files
that fails, log files - help the developers to reproduce your case (not my
or their scenario) but keep in mind: most of them aren’t using windows and
so they need log files to get an idea what might happen on your machine.
please read the windows related chapters of the faq: just
uninstall/reinstall doesn’t affect your configuration - you need to do this
manually
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gi-man
commented on August 17, 2024
How to create a log is explained here: https://www.darktable.org/about/faq/#faq-windows-bugs
Also in the FAQ it will show you the path to the log.
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