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bwp91 avatar bwp91 commented on May 31, 2024

Hi @alananayadev

Do you have any firewalls that might be preventing the plugin from reaching the meross servers?

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alananayadev avatar alananayadev commented on May 31, 2024

nope, I used iotx-us.meross.com, on Proxyman it appears like this.
image

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bwp91 avatar bwp91 commented on May 31, 2024

plugin uses iot.meross.com

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alananayadev avatar alananayadev commented on May 31, 2024

if I use iot.meross.com it shows the next error, and I don't know where to register
image

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bwp91 avatar bwp91 commented on May 31, 2024

Have you created an account in the meross app? you need to use the credentials in the plugin settings from your meross app

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alananayadev avatar alananayadev commented on May 31, 2024

yeah I've created my account using Meross app, also on Proxyman that intercepts the api calls from the app it uses iotx-us.meross.com itstead of iot-meross.com

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bwp91 avatar bwp91 commented on May 31, 2024

Yes my meross app uses iotx-eu.meross.com, but my plugin uses the default iot.meross.com and they both seem to work for me and other users.

Have you tried using the domain option in the plugin settings to change to iotx-us.meross.com?

Screenshot 2023-07-29 at 23 50 09

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alananayadev avatar alananayadev commented on May 31, 2024

if I use iotx-us.meross.com it shows me this error:
[Meross] Unable to reach Meross, retrying in 30 seconds [login() - ENOTFOUND].

There is no firewall activated on my router because I can connect with no issues from my phone

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bwp91 avatar bwp91 commented on May 31, 2024

and there is no firewall installed on your pi?

is your meross account very old or very new? trying to work out any reason why this would not work for you.

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alananayadev avatar alananayadev commented on May 31, 2024

I'm really sorry, I've found out that my email got registered with .con instead of .com
@bwp91 thanks a lot for your support

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bwp91 avatar bwp91 commented on May 31, 2024

ah good to know! otherwise this scenario was gonna get me slightly concerned that i would need to make some changes!

no worries hope all is working well now 😄

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